Search Results - "Complaints"

Consumer competency and relationship between dissatisfaction and complaint behaviour among mobile telecommunication network consumers in Lagos, Nigeria by Chinedu, Anyanwu Hilary

Subjects: “…Consumer complaints…”
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A study on the relationship between employee's workplace attitudes and intention to turnover at MISC Berhad / Noor Arbaah Abdul Mutalef by Abdul Mutalef, Noor Arbaah

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Neuroticism (Not Depressive Symptoms) Predicts Memory Complaints in Some Community-Dwelling Older Adults by Merema, M., Speelman, C., Foster, Jonathan, Phil, D., Kaczmarek, E.

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Factors affecting complaint behavior among motor vehicle repair service consumers in Shah Alam, Malaysia by Mat, Azmi

Subjects: “…Consumer complaints - Malaysia…”
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Consumer complaint behaviour, satisfaction with complaint handling, mobile phone dependency and relationship quality in mobile phone service industry by A. Rahman, Mohd. Khirzanbadzli

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Responses to indirect complaints as restricted activities in Therapeutic Community meetings by Pino, Marco

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Complainers versus non-complainers retaliatory responses towards service dissatisfactions by Phau, Ian, Baird, Michael

Subjects: “…Complaints…”
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Determining the factors that influenced customer's complaint: a case study at PERNEC Technologies Sdn. Bhd. / Nik Shila Azwin Nek Ahmad Kamal by Nek Ahmad Kamal, Nik Shila Azwin

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Comparing restaurant service failure and recovery between online and offline complaint channels by Chan, Wei Leong

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Beyond neutrality: professionals’ responses to clients’ indirect complaints in a Therapeutic Community for people with a diagnosis of mental illness by Pino, Marco, Mortari, Luigina

Subjects: “…Conversation Analysis; indirect complaints; mental health; neutrality; rehabilitation; Therapeutic Community…”
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A study on customer care center and complaints handling of Kontena Nasional Berhad / Azizah Ahmad Johan by Ahmad Johan, Azizah

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Factors contribute to customer complaint towards services at operation department in Johor Port Berhad / Aqashah Shahren Luqman by Luqman, Aqashah Shahren

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The element of service quality which most contributes to customer satisfaction in using Unipeq Sdn. Bhd. services / Norlisha Bujang by Bujang, Norlisha

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Assessing customer complaints behaviour towards services delivered in restaurant / Noorliza Zainol ... [et al.] by Zainol, Noorliza, Ahmad Rozali, Abdul Rahman, Razali, Muhammad Azli, Aizat Bashir, Muhammad Arif, Tazijan, Farina Nozakiah

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A study of service recovery of customer complaint at Telekom Malaysia Berhad ™ in Kota Bharu / Fatin Nadhirah Ahmad Shafien by Ahmad Shafien, Fatin Nadhirah

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A research about the level of customer satisfaction towards Putra Specialist Hospital (Batu Pahat) Sdn. Bhd. / Siti Zanita Raujan by Raujan, Siti Zanita

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The effectiveness of loyalty program towards customer loyalty / Mohammad Zaim Mohd Salleh ...[et al.] by Mohd Salleh, Mohammad Zaim, Muhamad Yunus, Nor Sara Nadia, Abdul Ghani, Nadiah Maisarah, Arifin, Norafifa, Mohd Ali, Ainunnazlee

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Mediation as a consumer dispute resolution mechanism / Hasmah Nordin and Siti Mardhiyyah Zamani by Nordin, Hasmah, Zamani, Siti Mardhiyyah

Subjects: “…Consumer complaints. Complaint letters…”
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Streamyx complain by customers: a case study of Telekom Malaysia Berhad / Mohd Syafiq Ishak by Ishak, Mohd Syafiq

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Streamyx complaint by customers: a case study in Telekom Malaysia Berhad Melaka / Nur Syahirah Mahassan by Mahassan, Nur Syahirah

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