Service quality in education: a case study of management students at Faculty of Management and Human Resource Development (FPPSM), Universiti Malaysia (UTM)
| Main Authors: | Jusoh, Ahmad, Md. Som, Hishamuddin, Mohd. Yusof, Siti Salwa, Abdul Wahab, Mohd. Fitri, Shamsuddin, Ahmad Sharifuddin, Omain, Siti Zaleha, Abdul Majid, Norazman |
|---|---|
| Format: | Monograph |
| Published: |
Universiti Teknologi Malaysia
2006
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| Subjects: | |
| Online Access: | http://eprints.utm.my/933/ |
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