Criteria for measuring KM performance outcomes in organisations

Purpose: This research attempts to comprehensively examine the criteria for measuring knowledge management (KM) performance outcomes in organisations. To date, no studies have provided a set of widely accepted measurement criteria associated with KM efforts. This paper, therefore, aims to fill the g...

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Bibliographic Details
Main Authors: Chong, S. C., Wong, Kuan Yew, Lin, B. S.
Format: Article
Published: Emerald, UK 2006
Subjects:
Online Access:http://eprints.utm.my/8747/
Description
Summary:Purpose: This research attempts to comprehensively examine the criteria for measuring knowledge management (KM) performance outcomes in organisations. To date, no studies have provided a set of widely accepted measurement criteria associated with KM efforts. This paper, therefore, aims to fill the gap.