HRM and TQM : association with job involvement

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HRM and TQM : association with job involvement

Purpose - The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee participation, reward and recognition, customer focus, empowerment, teamwork, and communication) on employees&#...

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Bibliographic Details
Main Authors:	Ooi, Keng Boon, Arumugam, V., Safa, M. S., Abu Bakar, Nooh
Format:	Article
Published:	Emerald Group Publishing Limited 2007
Subjects:	TP Chemical technology
Online Access:	http://eprints.utm.my/8698/

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