Does TQM influence employees' job satisfaction? an empirical case analysis
This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore...
| Main Authors: | , , , , |
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| Format: | Article |
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Emerald Group Publishing Limited
2007
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| Online Access: | http://eprints.utm.my/8693/ |
| _version_ | 1848891744211435520 |
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| author | Ooi, K. B. Abu Bakar, Nooh Arumugam, V. Vellapan, L. Loke, A. K. Y. |
| author_facet | Ooi, K. B. Abu Bakar, Nooh Arumugam, V. Vellapan, L. Loke, A. K. Y. |
| author_sort | Ooi, K. B. |
| building | UTeM Institutional Repository |
| collection | Online Access |
| description | This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore, the proposed model was developed with the intention of examining this relationship. |
| first_indexed | 2025-11-15T21:02:50Z |
| format | Article |
| id | utm-8693 |
| institution | Universiti Teknologi Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T21:02:50Z |
| publishDate | 2007 |
| publisher | Emerald Group Publishing Limited |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utm-86932017-10-23T08:06:50Z http://eprints.utm.my/8693/ Does TQM influence employees' job satisfaction? an empirical case analysis Ooi, K. B. Abu Bakar, Nooh Arumugam, V. Vellapan, L. Loke, A. K. Y. TP Chemical technology This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore, the proposed model was developed with the intention of examining this relationship. Emerald Group Publishing Limited 2007 Article PeerReviewed Ooi, K. B. and Abu Bakar, Nooh and Arumugam, V. and Vellapan, L. and Loke, A. K. Y. (2007) Does TQM influence employees' job satisfaction? an empirical case analysis. International Journal of Quality and Reliability Management, 24 (1). pp. 62-77. ISSN 0265-671X http://dx.doi.org/10.1108/02656710710720330 10.1108/02656710710720330 |
| spellingShingle | TP Chemical technology Ooi, K. B. Abu Bakar, Nooh Arumugam, V. Vellapan, L. Loke, A. K. Y. Does TQM influence employees' job satisfaction? an empirical case analysis |
| title | Does TQM influence employees' job satisfaction? an empirical case analysis |
| title_full | Does TQM influence employees' job satisfaction? an empirical case analysis |
| title_fullStr | Does TQM influence employees' job satisfaction? an empirical case analysis |
| title_full_unstemmed | Does TQM influence employees' job satisfaction? an empirical case analysis |
| title_short | Does TQM influence employees' job satisfaction? an empirical case analysis |
| title_sort | does tqm influence employees' job satisfaction? an empirical case analysis |
| topic | TP Chemical technology |
| url | http://eprints.utm.my/8693/ http://eprints.utm.my/8693/ http://eprints.utm.my/8693/ |