APA (7th ed.) Citation

Ooi, K. B., Abu Bakar, N., Arumugam, V., Vellapan, L., & Loke, A. K. Y. (2007). Does TQM influence employees' job satisfaction? an empirical case analysis. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Ooi, K. B., Nooh Abu Bakar, V. Arumugam, L. Vellapan, and A. K. Y. Loke. Does TQM Influence Employees' Job Satisfaction? an Empirical Case Analysis. Emerald Group Publishing Limited, 2007.

MLA (9th ed.) Citation

Ooi, K. B., et al. Does TQM Influence Employees' Job Satisfaction? an Empirical Case Analysis. Emerald Group Publishing Limited, 2007.