Supply chain performance measurement system using DEA modeling

Purpose – This paper aims to illustrate the use of data envelopment analysis (DEA) in measuring internal supply chain performance. Design/methodology/approach – Two DEA models were developed – the technical efficiency model and the cost efficiency model. The models are further enhanced with...

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Main Authors: Wong, Wai Peng, Wong, Kuan Yew
Format: Article
Published: Emerald, UK 2007
Subjects:
Online Access:http://eprints.utm.my/7066/
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author Wong, Wai Peng
Wong, Kuan Yew
author_facet Wong, Wai Peng
Wong, Kuan Yew
author_sort Wong, Wai Peng
building UTeM Institutional Repository
collection Online Access
description Purpose – This paper aims to illustrate the use of data envelopment analysis (DEA) in measuring internal supply chain performance. Design/methodology/approach – Two DEA models were developed – the technical efficiency model and the cost efficiency model. The models are further enhanced with scenario analysis to derive more meaningful business insights for managers in making resources planning decisions. Findings – The information obtained from the DEA models helps managers to identify the inefficient operations and take the right remedial actions for continuous improvement. More importantly, the opportunity cost (forgone profit) calculated serves as a good reference to managers to make efficient decisions on resource allocations. Research limitations/implications – Results are based on the deterministic data set. Future enhancement of the studywould be to look into the possibility ofmodelingDEAin a stochastic supply chain environment (non-deterministic) due to the fact that supply chain operates in a dynamic environment. Practical implications – The proposed DEA-based approach provides useful managerial implications in the measurement of supply chain efficiency. The study proves the usefulness of DEA as a decision-making tool in supply chain. Originality/value – This paper provides useful insights into the use of DEA as a modeling tool to aid managerial decision making in measuring supply chain efficiency.
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spelling utm-70662008-12-17T03:15:04Z http://eprints.utm.my/7066/ Supply chain performance measurement system using DEA modeling Wong, Wai Peng Wong, Kuan Yew T Technology (General) Purpose – This paper aims to illustrate the use of data envelopment analysis (DEA) in measuring internal supply chain performance. Design/methodology/approach – Two DEA models were developed – the technical efficiency model and the cost efficiency model. The models are further enhanced with scenario analysis to derive more meaningful business insights for managers in making resources planning decisions. Findings – The information obtained from the DEA models helps managers to identify the inefficient operations and take the right remedial actions for continuous improvement. More importantly, the opportunity cost (forgone profit) calculated serves as a good reference to managers to make efficient decisions on resource allocations. Research limitations/implications – Results are based on the deterministic data set. Future enhancement of the studywould be to look into the possibility ofmodelingDEAin a stochastic supply chain environment (non-deterministic) due to the fact that supply chain operates in a dynamic environment. Practical implications – The proposed DEA-based approach provides useful managerial implications in the measurement of supply chain efficiency. The study proves the usefulness of DEA as a decision-making tool in supply chain. Originality/value – This paper provides useful insights into the use of DEA as a modeling tool to aid managerial decision making in measuring supply chain efficiency. Emerald, UK 2007 Article PeerReviewed Wong, Wai Peng and Wong, Kuan Yew (2007) Supply chain performance measurement system using DEA modeling. Industrial Management & Data Systems, 107 (3). pp. 361-381. ISSN 0263-5577 DOI 10.1108/02635570710734271
spellingShingle T Technology (General)
Wong, Wai Peng
Wong, Kuan Yew
Supply chain performance measurement system using DEA modeling
title Supply chain performance measurement system using DEA modeling
title_full Supply chain performance measurement system using DEA modeling
title_fullStr Supply chain performance measurement system using DEA modeling
title_full_unstemmed Supply chain performance measurement system using DEA modeling
title_short Supply chain performance measurement system using DEA modeling
title_sort supply chain performance measurement system using dea modeling
topic T Technology (General)
url http://eprints.utm.my/7066/
http://eprints.utm.my/7066/