Customer accessibility through a multiple perspective framework

QR Code

Customer accessibility through a multiple perspective framework

Customer care has become one of the major issues for many businesses, prompting many organisations around the world to define it as being made up of Courtesy, Accessibility, Responsiveness and Effectiveness. Customer accessibility is defined as the condition, opportunity, rights and the means of a c...

Full description

Bibliographic Details
Main Author:	Abu Bakar, Ahmad Zaki
Format:	Conference or Workshop Item
Language:	English
Published:	2008
Subjects:	QA76 Computer software
Online Access:	http://eprints.utm.my/6136/ http://eprints.utm.my/6136/1/Ahmad_Zaki_Abu_Bakar2008_Customer_accessibility_through_a_multiple.pdf

Similar Items

Commerce application with multiple accessible methods / Yang Mei Lin
by: Yang , Mei Lin
Published: (2003)

Persistence framework for multiple legacy databases of patient information systems / Khor Chin Heong.
by: Khor, Chin Heong
Published: (2000)

Development of data quality dimensions from user’s perspective framework
by: Mohd Zafrol, Abdullah, et al.
Published: (2018)

Sequence diagram synthesis theory for stitching together multiple sequence diagrams through formal semantics modelling
by: Ameedeen, Mohamed Ariff, et al.

Sequence diagram synthesis theory for stitching together multiple sequence diagrams through formal semantics modelling
by: Ameedeen, Mohamed Ariff
Published: (2010)

Multiple classes
by: Bhatti, Zeeshan, et al.
Published: (2011)

A lower complexity k best algorithm for multiple input and multiple output detection
by: Jabir, Amjad N., et al.
Published: (2011)

A customized scrum framework for agile implementation of customer relationship management systems: a qualitative study with a Malaysian salesforce implementation partner
by: Goh, Julian Tok Min
Published: (2024)

Review of access control mechanisms in cloud computing
by: Muhammad Rizwan, Ghori, et al.
Published: (2018)

Integrated lab door access control (iLDAC)
by: Cheng, Wei Quan
Published: (2018)

A Case Study of an Analysis for E-Government Web Accessibility for the Disabled in Malaysia
by: Noraniza, Samat, et al.
Published: (2012)

Security mechanisms and data access protocols in innovative wireless networks
by: Pathan, Al-Sakib Khan, et al.
Published: (2018)

A blind multiple watermarks based on human visual characteristics
by: Ernawan, Ferda, et al.
Published: (2018)

A serious games development framework through application of software development life cycle model
by: Siti Normaziah, Ihsan, et al.
Published: (2017)

Multiple watermarking technique using optimal threshold
by: Noruhida, Alias, et al.
Published: (2020)

Voice of customers: Text analysis of hotel customer reviews (cleanliness, overall environment & value for money)
by: Chan, Nicholas Kin Whai, et al.
Published: (2017)

Big Data Prediction Framework for Weather Temperature Based on MapReduce Algorithm
by: Khalid Adam, Ismail Hammad, et al.
Published: (2016)

An extended access control list for local network protection from insider attacks
by: Muamer N., Mohammed
Published: (2011)

End-to-end delay performance for VoIP on LTE system in access network
by: Ng, Liang Shen, et al.
Published: (2013)

A New Trend of Pseudorandom Number Generator using Multiple Chaotic Systems
by: Saba, M. Ismail, et al.
Published: (2018)

A Framework for Personalized Multi-Device Information Communicating System
by: Ahmad, R., et al.
Published: (2010)

Security access control system based on Radio Frequency Identification (RFID) and Arduino technologies
by: Ammar Faez, Mohamad Azudin
Published: (2018)

A Knowledge Management-extended Gamified Customer Relationship Management System
by: Lee, Chien Sing *, et al.
Published: (2017)

Online customized printed t-shirt booking system
by: Yoong, Zhi Lin
Published: (2023)

Stability analysis of relay access protocol (RAP) using fuzzy logic in wireless sensor networks
by: Azamuddin, Abdul Rahman, et al.
Published: (2020)

Neighbour replication on grid deadlock detection framework
by: Noriyani, Mohd Zin, et al.
Published: (2011)

A Context Aware Framework for User Centered Services
by: Hoh, Simon, et al.
Published: (2008)

An investigation of fuzzy multiple heuristic orderings in the construction of university examination timetables
by: Asmuni, Hishammuddin, et al.
Published: (2009)

A framework for relating business constraints to information systems
by: Carver, Andrew, et al.
Published: (2012)

Human motion detection framework
by: Suzaimah, Ramli, et al.
Published: (2011)

Application Of Confidence Range Algorithm In Recognizing User Behavior Through EPSB in Cloud Computing
by: Mohanaad, Shakir, et al.
Published: (2016)

Customer intent prediction using sentiment analysis techniques
by: Lye, Say Hong *, et al.
Published: (2021)

Customer self-ordering system in fast food restaurant
by: Chik, Soon Wai
Published: (2011)

Evolutionary Grammars Based Design Framework For Product Innovation
by: Cheong Lee, Ho, et al.
Published: (2012)

Evaluation of Universiti Malaysia Pahang Online Resources Access with Mobile Technology Towards Strategic Knowledge Management
by: Aziman, Abdullah, et al.
Published: (2015)

Learning-based conceptual framework for threat assessment of multiple vehicle collision in autonomous driving
by: Muzahid, Abu Jafar Md, et al.
Published: (2020)

The Effect of Security and Privacy Perceptions on Customers' Trust to Accept Internet Banking Services An Extension of TAM
by: Mohamrned A, Al-Sharafi, et al.
Published: (2016)

A framework for evaluating skyline queries over incomplete data
by: Gulzar, Yonis, et al.
Published: (2016)

A conceptual IR chatbot framework with automated keywords-base
by: Abbas Saliimi, Lokman, et al.
Published: (2020)

A context gathering framework for context-aware mobile solutions
by: Devaraju, Anusuriya, et al.
Published: (2007)