Portal pengguna berpandukan konsep CRM kajian kes: Bahagian Penguatkuasa KPDN & HEP, Johor Bahru

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Portal pengguna berpandukan konsep CRM kajian kes: Bahagian Penguatkuasa KPDN & HEP, Johor Bahru

Consumer portal application with CRM concept practices is one of an instance of internet services technology advancement, which orientates on consumer society centric, such as information requirements, consumer needs, and their behaviors. Applying CRM concepts in a consumer portal are intend for del...

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Bibliographic Details
Main Author:	Ham, Kau Fei
Format:	Thesis
Language:	English
Published:	2006
Subjects:	QA75 Electronic computers. Computer science
Online Access:	http://eprints.utm.my/4788/ http://eprints.utm.my/4788/1/HamKauFeiMFSKSM2006.pdf

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