Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah
This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study empha...
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| Format: | Thesis |
| Language: | English |
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2007
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| Online Access: | http://eprints.utm.my/4520/ http://eprints.utm.my/4520/1/RutDouniMFAB2007.pdf |
| _version_ | 1848890823966457856 |
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| author | Douni, Rut |
| author_facet | Douni, Rut |
| author_sort | Douni, Rut |
| building | UTeM Institutional Repository |
| collection | Online Access |
| description | This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study emphasize that tourist is the important aspect to consider in any activities organize by Sabah Museum so that service quality shall be enhanced. There are 158 respondents were selected randomly to get their respond on the service quality provided by Sabah Museum. |
| first_indexed | 2025-11-15T20:48:12Z |
| format | Thesis |
| id | utm-4520 |
| institution | Universiti Teknologi Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T20:48:12Z |
| publishDate | 2007 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utm-45202022-04-26T14:46:33Z http://eprints.utm.my/4520/ Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah Douni, Rut H Social Sciences (General) HD Industries. Land use. Labor This study focus on the evaluation of tourists’ level of satisfaction towards Sabah Museum service quality. The traditional roles of museum had changed: as museum is no longer a place to keeps and exhibits the artifacts but now museum is one of the tourist destinations. Therefore, this study emphasize that tourist is the important aspect to consider in any activities organize by Sabah Museum so that service quality shall be enhanced. There are 158 respondents were selected randomly to get their respond on the service quality provided by Sabah Museum. 2007-05 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/4520/1/RutDouniMFAB2007.pdf Douni, Rut (2007) Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah. Masters thesis, Universiti Teknologi Malaysia, Faculty of Built Environment. |
| spellingShingle | H Social Sciences (General) HD Industries. Land use. Labor Douni, Rut Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title | Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_full | Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_fullStr | Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_full_unstemmed | Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_short | Kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium Sabah |
| title_sort | kajian kepuasan pelancong terhadap kualiti perkhidmatan muzium sabah |
| topic | H Social Sciences (General) HD Industries. Land use. Labor |
| url | http://eprints.utm.my/4520/ http://eprints.utm.my/4520/1/RutDouniMFAB2007.pdf |