Web-based assessment of information systems services quality in Malaysian government agencies

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Web-based assessment of information systems services quality in Malaysian government agencies

Conducting assessments using conventional techniques is time consuming, labour intensive and costly. Assessment data captured through conventional means requires conversion to electronic form, relevant storage mechanism, and data crunching to obtain summaries and reports. Assessing Information Syste...

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Bibliographic Details
Main Author:	M. Masilamani, M. Poobalan
Format:	Thesis
Language:	English
Published:	2005
Subjects:	QA75 Electronic computers. Computer science
Online Access:	http://eprints.utm.my/4358/ http://eprints.utm.my/4358/1/MPoobalanMMasilamaniMFSKSM2005.pdf

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