Integrated technical problem management system (ITPMS)
The Integrated Technical Problem Management System is a system that is designed to integrate the two types of processes involved in the handling of problem management processing. The processing are the automated legacy system and the manual processing. ITPMS is an automated system which also include...
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| Format: | Thesis |
| Language: | English |
| Published: |
2005
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| Online Access: | http://eprints.utm.my/3889/ http://eprints.utm.my/3889/1/NorzalihaMohamadNoorMFSKSM2005.pdf |
| _version_ | 1848890669046693888 |
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| author | Mohamad Noor, Norzaliha |
| author_facet | Mohamad Noor, Norzaliha |
| author_sort | Mohamad Noor, Norzaliha |
| building | UTeM Institutional Repository |
| collection | Online Access |
| description | The Integrated Technical Problem Management System is a system that is designed to integrate the two types of processes involved in the handling of problem management processing. The processing are the automated legacy system and the manual processing. ITPMS is an automated system which also includes the functions of problem management handling that are monitoring, escalating and controlling the problems. As an automated system, ITPMS is able to perform the creation, deletion and updating the record. In addition, the system also can supply the statistical data and information for the management. |
| first_indexed | 2025-11-15T20:45:44Z |
| format | Thesis |
| id | utm-3889 |
| institution | Universiti Teknologi Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T20:45:44Z |
| publishDate | 2005 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utm-38892018-01-11T04:13:35Z http://eprints.utm.my/3889/ Integrated technical problem management system (ITPMS) Mohamad Noor, Norzaliha QA76 Computer software The Integrated Technical Problem Management System is a system that is designed to integrate the two types of processes involved in the handling of problem management processing. The processing are the automated legacy system and the manual processing. ITPMS is an automated system which also includes the functions of problem management handling that are monitoring, escalating and controlling the problems. As an automated system, ITPMS is able to perform the creation, deletion and updating the record. In addition, the system also can supply the statistical data and information for the management. 2005-11 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/3889/1/NorzalihaMohamadNoorMFSKSM2005.pdf Mohamad Noor, Norzaliha (2005) Integrated technical problem management system (ITPMS). Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System. |
| spellingShingle | QA76 Computer software Mohamad Noor, Norzaliha Integrated technical problem management system (ITPMS) |
| title | Integrated technical problem management system (ITPMS) |
| title_full | Integrated technical problem management system (ITPMS) |
| title_fullStr | Integrated technical problem management system (ITPMS) |
| title_full_unstemmed | Integrated technical problem management system (ITPMS) |
| title_short | Integrated technical problem management system (ITPMS) |
| title_sort | integrated technical problem management system (itpms) |
| topic | QA76 Computer software |
| url | http://eprints.utm.my/3889/ http://eprints.utm.my/3889/1/NorzalihaMohamadNoorMFSKSM2005.pdf |