Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor

The aim of this study is to investigate the relationship between communication satisfaction and organizational commitment among technical employees at Flextronics International, Senai, Johor. The objectives of this study are to identify the level of communication satisfaction and organizational comm...

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Main Authors: Mohd. Ariff, Lily Suriani, Ungku Ahmad, Ungku Norulkamar, Abdul Rahman, Siti Aisyah
Format: Monograph
Language:English
Published: Faculty of Management and Human Resource Development 2004
Subjects:
Online Access:http://eprints.utm.my/3795/
http://eprints.utm.my/3795/1/LILYSURIANIMOHDARIF75011.pdf
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author Mohd. Ariff, Lily Suriani
Ungku Ahmad, Ungku Norulkamar
Abdul Rahman, Siti Aisyah
author_facet Mohd. Ariff, Lily Suriani
Ungku Ahmad, Ungku Norulkamar
Abdul Rahman, Siti Aisyah
author_sort Mohd. Ariff, Lily Suriani
building UTeM Institutional Repository
collection Online Access
description The aim of this study is to investigate the relationship between communication satisfaction and organizational commitment among technical employees at Flextronics International, Senai, Johor. The objectives of this study are to identify the level of communication satisfaction and organizational commitment, to determine the relationship between communication satisfaction and organizational commitment, to identify the factors that most influenced the organizational commitment and to examine the differences of communication satisfaction and organizational level based on the demographics. Communication Audit Questionnaire (Down and Hazen, 1990) and Organizational Commitment Questionnaire (Mowday, Porter and Steer, 1982) were used in collecting the data. The total of respondents involved in this study is 132. The result reveals that there is positive significant relationship between organizational commitment and communication satisfaction. From the multiple regression analysis, the dimensions of communication satisfaction that most influenced organizational commitment are supervisory communication and personal feedback. In addition, it is found that there exist a significant difference of communication satisfaction level based on race and marital status. As for the organizational commitment level, only marital status found to be significantly different.
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institution Universiti Teknologi Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T20:45:24Z
publishDate 2004
publisher Faculty of Management and Human Resource Development
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spelling utm-37952017-08-06T08:07:29Z http://eprints.utm.my/3795/ Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor Mohd. Ariff, Lily Suriani Ungku Ahmad, Ungku Norulkamar Abdul Rahman, Siti Aisyah TS Manufactures H Social Sciences (General) The aim of this study is to investigate the relationship between communication satisfaction and organizational commitment among technical employees at Flextronics International, Senai, Johor. The objectives of this study are to identify the level of communication satisfaction and organizational commitment, to determine the relationship between communication satisfaction and organizational commitment, to identify the factors that most influenced the organizational commitment and to examine the differences of communication satisfaction and organizational level based on the demographics. Communication Audit Questionnaire (Down and Hazen, 1990) and Organizational Commitment Questionnaire (Mowday, Porter and Steer, 1982) were used in collecting the data. The total of respondents involved in this study is 132. The result reveals that there is positive significant relationship between organizational commitment and communication satisfaction. From the multiple regression analysis, the dimensions of communication satisfaction that most influenced organizational commitment are supervisory communication and personal feedback. In addition, it is found that there exist a significant difference of communication satisfaction level based on race and marital status. As for the organizational commitment level, only marital status found to be significantly different. Faculty of Management and Human Resource Development 2004 Monograph NonPeerReviewed application/pdf en http://eprints.utm.my/3795/1/LILYSURIANIMOHDARIF75011.pdf Mohd. Ariff, Lily Suriani and Ungku Ahmad, Ungku Norulkamar and Abdul Rahman, Siti Aisyah (2004) Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor. Project Report. Faculty of Management and Human Resource Development, Skudai, Johor. (Unpublished) https://books.google.com.my/books/about/Hubungan_kepuasan_komunikasi_dengan_komi.html?id=AOwqnQEACAAJ&redir_esc=y
spellingShingle TS Manufactures
H Social Sciences (General)
Mohd. Ariff, Lily Suriani
Ungku Ahmad, Ungku Norulkamar
Abdul Rahman, Siti Aisyah
Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor
title Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor
title_full Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor
title_fullStr Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor
title_full_unstemmed Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor
title_short Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor
title_sort hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di flextronics international, senai, johor
topic TS Manufactures
H Social Sciences (General)
url http://eprints.utm.my/3795/
http://eprints.utm.my/3795/
http://eprints.utm.my/3795/1/LILYSURIANIMOHDARIF75011.pdf