Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia

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Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia

Bibliographic Details
Main Author:	Virgiyanti, Wiwied
Format:	Thesis
Published:	2007
Subjects:	QA75 Electronic computers. Computer science
Online Access:	http://eprints.utm.my/3713/

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