Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia
| Main Author: | |
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| Format: | Thesis |
| Published: |
2007
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| Subjects: | |
| Online Access: | http://eprints.utm.my/3713/ |
| _version_ | 1848890632187150336 |
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| author | Virgiyanti, Wiwied |
| author_facet | Virgiyanti, Wiwied |
| author_sort | Virgiyanti, Wiwied |
| building | UTeM Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-15T20:45:09Z |
| format | Thesis |
| id | utm-3713 |
| institution | Universiti Teknologi Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T20:45:09Z |
| publishDate | 2007 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utm-37132013-11-14T01:06:56Z http://eprints.utm.my/3713/ Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia Virgiyanti, Wiwied QA75 Electronic computers. Computer science 2007 Thesis NonPeerReviewed Virgiyanti, Wiwied (2007) Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System. |
| spellingShingle | QA75 Electronic computers. Computer science Virgiyanti, Wiwied Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia |
| title | Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia |
| title_full | Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia |
| title_fullStr | Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia |
| title_full_unstemmed | Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia |
| title_short | Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia |
| title_sort | investigating customer relationship management and service quality in higher education in malaysia case study : school of graduate studies, universiti teknologi malaysia |
| topic | QA75 Electronic computers. Computer science |
| url | http://eprints.utm.my/3713/ |