Trust requirements for ecommerce website
The presence of attributes of trust in eCommerce websites is essential for gammg consumer confidence. However, until now, it is unknown which trust attributes are valued more by consumers. Furthermore, this scenario may lead to wasting consumer's time in searching and e\'aluating trust att...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2003
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| Subjects: | |
| Online Access: | http://eprints.utm.my/3450/ http://eprints.utm.my/3450/1/Scan0026_-_mahadi.pdf |
| _version_ | 1848890574129594368 |
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| author | Che Hussin, Ab. Razak Mohamed Dahlan, Halina Bahari, Mahadi |
| author_facet | Che Hussin, Ab. Razak Mohamed Dahlan, Halina Bahari, Mahadi |
| author_sort | Che Hussin, Ab. Razak |
| building | UTeM Institutional Repository |
| collection | Online Access |
| description | The presence of attributes of trust in eCommerce websites is essential for gammg consumer confidence. However, until now, it is unknown which trust attributes are valued more by consumers. Furthermore, this scenario may lead to wasting consumer's time in searching and e\'aluating trust attributes. The purpose of this paper is to describe the specification of a trust attributes that based on Informational-based and Functional-based. The paper emphasises the need for trust attributes in eCommerce websites by examining five models of trust. Four trust dimensions. namel~ 'merchant trust'. 'content trust'. 'product trust'. and' proccss trust' are proposed based on trust development stages. |
| first_indexed | 2025-11-15T20:44:14Z |
| format | Conference or Workshop Item |
| id | utm-3450 |
| institution | Universiti Teknologi Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T20:44:14Z |
| publishDate | 2003 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utm-34502017-08-30T06:42:01Z http://eprints.utm.my/3450/ Trust requirements for ecommerce website Che Hussin, Ab. Razak Mohamed Dahlan, Halina Bahari, Mahadi H Social Sciences (General) QA75 Electronic computers. Computer science The presence of attributes of trust in eCommerce websites is essential for gammg consumer confidence. However, until now, it is unknown which trust attributes are valued more by consumers. Furthermore, this scenario may lead to wasting consumer's time in searching and e\'aluating trust attributes. The purpose of this paper is to describe the specification of a trust attributes that based on Informational-based and Functional-based. The paper emphasises the need for trust attributes in eCommerce websites by examining five models of trust. Four trust dimensions. namel~ 'merchant trust'. 'content trust'. 'product trust'. and' proccss trust' are proposed based on trust development stages. 2003-10-07 Conference or Workshop Item NonPeerReviewed application/pdf en http://eprints.utm.my/3450/1/Scan0026_-_mahadi.pdf Che Hussin, Ab. Razak and Mohamed Dahlan, Halina and Bahari, Mahadi (2003) Trust requirements for ecommerce website. In: Endeavoring Electronic Commerce : Challenges for Malaysian Small and Medium Enterprises, 7 October 2003, Sunway Lagoon Resort Hotel, Subang Jaya, Selangor. |
| spellingShingle | H Social Sciences (General) QA75 Electronic computers. Computer science Che Hussin, Ab. Razak Mohamed Dahlan, Halina Bahari, Mahadi Trust requirements for ecommerce website |
| title | Trust requirements for ecommerce website |
| title_full | Trust requirements for ecommerce website |
| title_fullStr | Trust requirements for ecommerce website |
| title_full_unstemmed | Trust requirements for ecommerce website |
| title_short | Trust requirements for ecommerce website |
| title_sort | trust requirements for ecommerce website |
| topic | H Social Sciences (General) QA75 Electronic computers. Computer science |
| url | http://eprints.utm.my/3450/ http://eprints.utm.my/3450/1/Scan0026_-_mahadi.pdf |