Considerations in designing is services quality (ISSQ) assessment

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Considerations in designing is services quality (ISSQ) assessment

This paper is divided into two major parts. The first part begins by introducing information system service quality (ISSQ) model. The model identifies components and elements that encompass ISSQ in an organization. The model is currently being developed by one of the authors based on fieldwork con...

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Bibliographic Details
Main Authors:	Poobalan, Masilamani, Alias, Rose Alinda, Abdul Rahman, Azizah
Format:	Conference or Workshop Item
Language:	English
Published:	2002
Subjects:	H Social Sciences (General) QA75 Electronic computers. Computer science
Online Access:	http://eprints.utm.my/3195/ http://eprints.utm.my/3195/1/CoGramm.pdf

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