Managing the iceberg of knowledge: Organizational memory in search of excellence

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Managing the iceberg of knowledge: Organizational memory in search of excellence

Organizations have valuable assets in the form of formal and informal knowledge, which are dispersed throughout the organization. Knowledge is also available within the circles of their knowledge workers but this valuable intellectual asset usually lives only in the collective human memory and thus...

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Bibliographic Details
Main Author:	Sharuddin, Noraziah
Format:	Conference or Workshop Item
Language:	English
Published:	2001
Subjects:	ZA Information resources
Online Access:	http://eprints.utm.my/2882/ http://eprints.utm.my/2882/1/Noraziah_Sharuddin2001_ManagingTheIcebergofKnowledgePresentation.pdf

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