Developing system information technology on planning demand and supply

Response time on orders of customers is becoming a critical issue to achieve a competitive advantage. This thesis presents an Expert System for simulating order processing activities, providing control over the order processes and reporting the orders status online. Managers would have control on or...

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Main Author: Fitra Lestari, Fitra Lestari
Format: Thesis
Language:English
Published: 2010
Subjects:
Online Access:http://eprints.utm.my/11072/
http://eprints.utm.my/11072/1/FitraLestariMFKM2010.pdf
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author Fitra Lestari, Fitra Lestari
author_facet Fitra Lestari, Fitra Lestari
author_sort Fitra Lestari, Fitra Lestari
building UTeM Institutional Repository
collection Online Access
description Response time on orders of customers is becoming a critical issue to achieve a competitive advantage. This thesis presents an Expert System for simulating order processing activities, providing control over the order processes and reporting the orders status online. Managers would have control on orders transactions, and workshop floor supervisors could monitor and control the orders processing online. An information system model is to be designed, and a prototype is to be developed. A case study is to be conducted to prove the developed prototype system. The assumed activities to be covered within this system; procurement, inventory control, accounting, shipping and customer relationship management (CRM).
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institution Universiti Teknologi Malaysia
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spelling utm-110722018-05-27T07:51:19Z http://eprints.utm.my/11072/ Developing system information technology on planning demand and supply Fitra Lestari, Fitra Lestari HD Industries. Land use. Labor TJ Mechanical engineering and machinery Response time on orders of customers is becoming a critical issue to achieve a competitive advantage. This thesis presents an Expert System for simulating order processing activities, providing control over the order processes and reporting the orders status online. Managers would have control on orders transactions, and workshop floor supervisors could monitor and control the orders processing online. An information system model is to be designed, and a prototype is to be developed. A case study is to be conducted to prove the developed prototype system. The assumed activities to be covered within this system; procurement, inventory control, accounting, shipping and customer relationship management (CRM). 2010-05 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/11072/1/FitraLestariMFKM2010.pdf Fitra Lestari, Fitra Lestari (2010) Developing system information technology on planning demand and supply. Masters thesis, Universiti Teknologi Malaysia, Faculty of Mechanical Engineering.
spellingShingle HD Industries. Land use. Labor
TJ Mechanical engineering and machinery
Fitra Lestari, Fitra Lestari
Developing system information technology on planning demand and supply
title Developing system information technology on planning demand and supply
title_full Developing system information technology on planning demand and supply
title_fullStr Developing system information technology on planning demand and supply
title_full_unstemmed Developing system information technology on planning demand and supply
title_short Developing system information technology on planning demand and supply
title_sort developing system information technology on planning demand and supply
topic HD Industries. Land use. Labor
TJ Mechanical engineering and machinery
url http://eprints.utm.my/11072/
http://eprints.utm.my/11072/1/FitraLestariMFKM2010.pdf