Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study

In order to survive in a competitive market, improving quality and productivity of product or process is a must for any company. Some simple techniques like the "seven basic quality control(QC) tools" provide a very valuable and cost effective way to meet these objectives. This paper prese...

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Main Authors: Jafri, Mohd. Rohani, Chan, Kok Teng
Format: Article
Language:English
Published: Penerbit UTM Press 2001
Subjects:
Online Access:http://eprints.utm.my/1032/
http://eprints.utm.my/1032/1/JT35A3.pdf
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author Jafri, Mohd. Rohani
Chan, Kok Teng
author_facet Jafri, Mohd. Rohani
Chan, Kok Teng
author_sort Jafri, Mohd. Rohani
building UTeM Institutional Repository
collection Online Access
description In order to survive in a competitive market, improving quality and productivity of product or process is a must for any company. Some simple techniques like the "seven basic quality control(QC) tools" provide a very valuable and cost effective way to meet these objectives. This paper presents a case study in which a local plastic injection moulding company deployed some part of the "seven basic quality control(QC) tools" to significantly improved the monthly defect quality from 13.49% to 7.4%. However, to make them successful as cost effective and problem solving tools, strong commitment from top management is required.
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spelling utm-10322017-11-01T04:17:46Z http://eprints.utm.my/1032/ Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study Jafri, Mohd. Rohani Chan, Kok Teng TJ Mechanical engineering and machinery In order to survive in a competitive market, improving quality and productivity of product or process is a must for any company. Some simple techniques like the "seven basic quality control(QC) tools" provide a very valuable and cost effective way to meet these objectives. This paper presents a case study in which a local plastic injection moulding company deployed some part of the "seven basic quality control(QC) tools" to significantly improved the monthly defect quality from 13.49% to 7.4%. However, to make them successful as cost effective and problem solving tools, strong commitment from top management is required. Penerbit UTM Press 2001-12 Article PeerReviewed application/pdf en http://eprints.utm.my/1032/1/JT35A3.pdf Jafri, Mohd. Rohani and Chan, Kok Teng (2001) Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study. Jurnal Teknologi A (35A). pp. 21-34. ISSN 0127-9696 http://www.penerbit.utm.my/onlinejournal/35/A/JT35A3.pdf
spellingShingle TJ Mechanical engineering and machinery
Jafri, Mohd. Rohani
Chan, Kok Teng
Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study
title Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study
title_full Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study
title_fullStr Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study
title_full_unstemmed Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study
title_short Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study
title_sort improving quality with basic statistical process control (spc) tools: a case study
topic TJ Mechanical engineering and machinery
url http://eprints.utm.my/1032/
http://eprints.utm.my/1032/
http://eprints.utm.my/1032/1/JT35A3.pdf