A framework for knowledge management system implementation in collaborative environment for higher learning institution

“Knowledge management (KM) system” is a phrase that is used to describe the creation of knowledge repositories, improvement of knowledge access and sharing as well as communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an organization. In t...

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Main Authors: Abdullah, Rusli, Selamat, Mohd. Hasan, Sahibudin, Shamsul, Alias, Rose Alinda
Format: Article
Published: The Leadership Alliance Inc. 2005
Subjects:
Online Access:http://eprints.utm.my/10089/
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author Abdullah, Rusli
Selamat, Mohd. Hasan
Sahibudin, Shamsul
Alias, Rose Alinda
author_facet Abdullah, Rusli
Selamat, Mohd. Hasan
Sahibudin, Shamsul
Alias, Rose Alinda
author_sort Abdullah, Rusli
building UTeM Institutional Repository
collection Online Access
description “Knowledge management (KM) system” is a phrase that is used to describe the creation of knowledge repositories, improvement of knowledge access and sharing as well as communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an organization. In this paper, we analyze the KM concept, system and architecture; then we propose a framework of KM system implementation in collaborative environment for Higher Learning Institutions (HLI). We also discuss various issues involved in this field that will help organizations to increase productivity and quality as well as to achieve return on investment (ROI). Issues that are highlighted in this paper include how best to acquire and disseminate knowledge; how to determine the best way for approaching and acquiring knowledge effectively including motivating people to share and access knowledge through the system; how to determine metrics for evaluating KM efficiency; how to identify how people create, communicate and use knowledge; and how to create more inclusive and integrated KMS software packages.
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institution Universiti Teknologi Malaysia
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spelling utm-100892010-08-10T01:41:33Z http://eprints.utm.my/10089/ A framework for knowledge management system implementation in collaborative environment for higher learning institution Abdullah, Rusli Selamat, Mohd. Hasan Sahibudin, Shamsul Alias, Rose Alinda QA75 Electronic computers. Computer science “Knowledge management (KM) system” is a phrase that is used to describe the creation of knowledge repositories, improvement of knowledge access and sharing as well as communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an organization. In this paper, we analyze the KM concept, system and architecture; then we propose a framework of KM system implementation in collaborative environment for Higher Learning Institutions (HLI). We also discuss various issues involved in this field that will help organizations to increase productivity and quality as well as to achieve return on investment (ROI). Issues that are highlighted in this paper include how best to acquire and disseminate knowledge; how to determine the best way for approaching and acquiring knowledge effectively including motivating people to share and access knowledge through the system; how to determine metrics for evaluating KM efficiency; how to identify how people create, communicate and use knowledge; and how to create more inclusive and integrated KMS software packages. The Leadership Alliance Inc. 2005-03 Article PeerReviewed Abdullah, Rusli and Selamat, Mohd. Hasan and Sahibudin, Shamsul and Alias, Rose Alinda (2005) A framework for knowledge management system implementation in collaborative environment for higher learning institution. Journal of Knowledge Management Practice, 6 . ISSN 1705-9232 http://www.tlainc.com/articl83.htm
spellingShingle QA75 Electronic computers. Computer science
Abdullah, Rusli
Selamat, Mohd. Hasan
Sahibudin, Shamsul
Alias, Rose Alinda
A framework for knowledge management system implementation in collaborative environment for higher learning institution
title A framework for knowledge management system implementation in collaborative environment for higher learning institution
title_full A framework for knowledge management system implementation in collaborative environment for higher learning institution
title_fullStr A framework for knowledge management system implementation in collaborative environment for higher learning institution
title_full_unstemmed A framework for knowledge management system implementation in collaborative environment for higher learning institution
title_short A framework for knowledge management system implementation in collaborative environment for higher learning institution
title_sort framework for knowledge management system implementation in collaborative environment for higher learning institution
topic QA75 Electronic computers. Computer science
url http://eprints.utm.my/10089/
http://eprints.utm.my/10089/