Developing a conceptual framework of knowledge transfer in Malaysia E-Government IT outsourcing: an integration with transactive memory system
Knowledge transfer has attracted much attention to researchers and practitioners in recent years since knowledge transfer has been considered as a critical determinant of an organization’s capacity to confer sustainable competitive advantage. Despite extensive research on knowledge transfer is...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
2012
|
| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/7096/ http://eprints.uthm.edu.my/7096/1/J14168_5130d0b6fdee9bb0e61a4edec1d3837d.pdf |
| Summary: | Knowledge transfer has attracted much attention to researchers and practitioners in
recent years since knowledge transfer has been considered as a critical determinant of an
organization’s capacity to confer sustainable competitive advantage. Despite extensive research
on knowledge transfer issues, there is a dearth of research that has explicitly focused on the role
of transactive memory in enabling intra-organizational knowledge transfer in information
technology (IT) outsourcing context, particularly e-government IT outsourcing. Although the
information systems literature has recently acknowledged the role of transactive memory plays
in improving knowledge processes, most of the research is still in the basic concept of
transactive memory which is emphasized more on the individual level of analysis or rather in the
small group of people. Besides, most of related research was done in the lab based on the
physical, virtual task or memory recall tasks. None of empirical work has been done in
integrating TMS in outsourcing context since most researchers used interpretive approach.
Therefore, this paper attempts to fill this gap by applying positivist approach through
operalization of identified factors that significantly give positive impact towards knowledge
transfer between the vendors to the Malaysian Public Agencies as the client.. Drawing on several
theoretical streams, this paper will propose an integrated conceptual framework of inter�organizational knowledge transfer with and integration of transactive memory system to
facilitate knowledge transfer process between organizations which further can be used for
research enhancement. |
|---|