Usage behavior among paywave card users in Kuala Lumpur

PayWave cards are used to make contactless payment be faster. However, the issues on data theft has been questioned by the bank's union. This study has been developed to identify the level of usage of payWave cards among consumers in Kuala Lumpur, as well as identifying the relationship between...

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Main Authors: Raja Zaharudin, Raja Zahrul Azha, Rashid, Umi Kartini, Nasuredin, Juzaimi, Abu Seman, Noor Aslinda
Format: Article
Published: IJR 2018
Subjects:
Online Access:http://eprints.uthm.edu.my/5840/
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author Raja Zaharudin, Raja Zahrul Azha
Rashid, Umi Kartini
Nasuredin, Juzaimi
Abu Seman, Noor Aslinda
author_facet Raja Zaharudin, Raja Zahrul Azha
Rashid, Umi Kartini
Nasuredin, Juzaimi
Abu Seman, Noor Aslinda
author_sort Raja Zaharudin, Raja Zahrul Azha
building UTHM Institutional Repository
collection Online Access
description PayWave cards are used to make contactless payment be faster. However, the issues on data theft has been questioned by the bank's union. This study has been developed to identify the level of usage of payWave cards among consumers in Kuala Lumpur, as well as identifying the relationship between data security and data privacy towards the usage behavior of the payWave cards. A total of 204 data were collected through questionnaires and Statistical Package for Social Science (SPSS) had been used to analyze the data. The level of usage of payWave cards among consumers in Kuala Lumpur was found moderate. Meanwhile, there was a significant relationship between the data security and privacy and the usage behavior towards payWave cards. The findings of this study enhance the knowledge regarding payWave cards and provide practical contributions to the banking institutions and policy makers in increasing the use of payWave cards among consumers.
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institution Universiti Tun Hussein Onn Malaysia
institution_category Local University
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publishDate 2018
publisher IJR
recordtype eprints
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spelling uthm-58402022-01-24T03:13:56Z http://eprints.uthm.edu.my/5840/ Usage behavior among paywave card users in Kuala Lumpur Raja Zaharudin, Raja Zahrul Azha Rashid, Umi Kartini Nasuredin, Juzaimi Abu Seman, Noor Aslinda TK7800-8360 Electronics PayWave cards are used to make contactless payment be faster. However, the issues on data theft has been questioned by the bank's union. This study has been developed to identify the level of usage of payWave cards among consumers in Kuala Lumpur, as well as identifying the relationship between data security and data privacy towards the usage behavior of the payWave cards. A total of 204 data were collected through questionnaires and Statistical Package for Social Science (SPSS) had been used to analyze the data. The level of usage of payWave cards among consumers in Kuala Lumpur was found moderate. Meanwhile, there was a significant relationship between the data security and privacy and the usage behavior towards payWave cards. The findings of this study enhance the knowledge regarding payWave cards and provide practical contributions to the banking institutions and policy makers in increasing the use of payWave cards among consumers. IJR 2018 Article PeerReviewed Raja Zaharudin, Raja Zahrul Azha and Rashid, Umi Kartini and Nasuredin, Juzaimi and Abu Seman, Noor Aslinda (2018) Usage behavior among paywave card users in Kuala Lumpur. International Journal of Research, 5 (20). pp. 1546-1555. ISSN 2348-6848
spellingShingle TK7800-8360 Electronics
Raja Zaharudin, Raja Zahrul Azha
Rashid, Umi Kartini
Nasuredin, Juzaimi
Abu Seman, Noor Aslinda
Usage behavior among paywave card users in Kuala Lumpur
title Usage behavior among paywave card users in Kuala Lumpur
title_full Usage behavior among paywave card users in Kuala Lumpur
title_fullStr Usage behavior among paywave card users in Kuala Lumpur
title_full_unstemmed Usage behavior among paywave card users in Kuala Lumpur
title_short Usage behavior among paywave card users in Kuala Lumpur
title_sort usage behavior among paywave card users in kuala lumpur
topic TK7800-8360 Electronics
url http://eprints.uthm.edu.my/5840/