An examination of relationship between quality municipal services and citizen satisfaction in Malaysian local council, Batu Pahat in perspective

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An examination of relationship between quality municipal services and citizen satisfaction in Malaysian local council, Batu Pahat in perspective

This study examines the relationships that exist between quality municipal service and citizen satisfaction. This paper is, therefore, an examination of Relationship between quality Municipal Service and citizen satisfaction in Batu Pahat, Malaysia. It argues that the constitutional mandate of local...

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Bibliographic Details
Main Authors:	Kasim, Rozilah, Bello, Muhammad Umar, Martin, David, Abubakar, Muhammad, Umar, Muhammad Akilu
Format:	Article
Published:	Path of Science 2017
Subjects:	HD Industries. Land use. Labor TD159-168 Municipal engineering
Online Access:	http://eprints.uthm.edu.my/4774/

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