Enhancing user experience in interactive directory kiosk with virtual walkthrough

Interactive kiosk is an information platform featuring specialized hardware and software which can be found almost in public exhibition. It serves the purpose of providing information to users for communication, health, commerce, entertainment, and education. Directory kiosk is other types of inform...

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Main Authors: Senan, Norhalina, Lim, Sie Hui, Suparjoh, Suriawati, Othman, Muhammad Fakri
Other Authors: Kassim, Shahreen
Format: Book Section
Language:English
Published: Penerbit UTHM 2017
Subjects:
Online Access:http://eprints.uthm.edu.my/4538/
http://eprints.uthm.edu.my/4538/1/Chapter%202_STIT_S1.pdf
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author Senan, Norhalina
Lim, Sie Hui
Suparjoh, Suriawati
Othman, Muhammad Fakri
author2 Kassim, Shahreen
author_facet Kassim, Shahreen
Senan, Norhalina
Lim, Sie Hui
Suparjoh, Suriawati
Othman, Muhammad Fakri
author_sort Senan, Norhalina
building UTHM Institutional Repository
collection Online Access
description Interactive kiosk is an information platform featuring specialized hardware and software which can be found almost in public exhibition. It serves the purpose of providing information to users for communication, health, commerce, entertainment, and education. Directory kiosk is other types of information kiosk that allows the user to find certain location or rooms within the building. This kiosk becomes a centre of attraction and it is located at the main entrance of the building and publicly accessible by the user to find information. The users are also diverse in terms of their skills, experience and expectation in using the kiosk (Maguire, 1999). For that, instead of achieving the usability goals, providing a quality of experience in kiosk development process is very crucial and become a challenge to the user experience (UX) and user interface (UI) designers.
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format Book Section
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institution Universiti Tun Hussein Onn Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T20:08:18Z
publishDate 2017
publisher Penerbit UTHM
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spelling uthm-45382022-01-17T00:36:32Z http://eprints.uthm.edu.my/4538/ Enhancing user experience in interactive directory kiosk with virtual walkthrough Senan, Norhalina Lim, Sie Hui Suparjoh, Suriawati Othman, Muhammad Fakri QA75 Electronic computers. Computer science T58.5-58.64 Information technology Interactive kiosk is an information platform featuring specialized hardware and software which can be found almost in public exhibition. It serves the purpose of providing information to users for communication, health, commerce, entertainment, and education. Directory kiosk is other types of information kiosk that allows the user to find certain location or rooms within the building. This kiosk becomes a centre of attraction and it is located at the main entrance of the building and publicly accessible by the user to find information. The users are also diverse in terms of their skills, experience and expectation in using the kiosk (Maguire, 1999). For that, instead of achieving the usability goals, providing a quality of experience in kiosk development process is very crucial and become a challenge to the user experience (UX) and user interface (UI) designers. Penerbit UTHM Kassim, Shahreen Mustapha, Aida Mahdin, Hairulnizam 2017 Book Section PeerReviewed text en http://eprints.uthm.edu.my/4538/1/Chapter%202_STIT_S1.pdf Senan, Norhalina and Lim, Sie Hui and Suparjoh, Suriawati and Othman, Muhammad Fakri (2017) Enhancing user experience in interactive directory kiosk with virtual walkthrough. In: Selected Topics in Information Technology Series 1. Penerbit UTHM, Batu Pahat, Johor, pp. 15-26. ISBN 9789672110019
spellingShingle QA75 Electronic computers. Computer science
T58.5-58.64 Information technology
Senan, Norhalina
Lim, Sie Hui
Suparjoh, Suriawati
Othman, Muhammad Fakri
Enhancing user experience in interactive directory kiosk with virtual walkthrough
title Enhancing user experience in interactive directory kiosk with virtual walkthrough
title_full Enhancing user experience in interactive directory kiosk with virtual walkthrough
title_fullStr Enhancing user experience in interactive directory kiosk with virtual walkthrough
title_full_unstemmed Enhancing user experience in interactive directory kiosk with virtual walkthrough
title_short Enhancing user experience in interactive directory kiosk with virtual walkthrough
title_sort enhancing user experience in interactive directory kiosk with virtual walkthrough
topic QA75 Electronic computers. Computer science
T58.5-58.64 Information technology
url http://eprints.uthm.edu.my/4538/
http://eprints.uthm.edu.my/4538/1/Chapter%202_STIT_S1.pdf