The effect of wadiah product quality attributes on customer satisfaction: the case of Jaiz Bank Nigeria Plc

QR Code

The effect of wadiah product quality attributes on customer satisfaction: the case of Jaiz Bank Nigeria Plc

Islamic banks offer services based on the dictates of Shari’ah law, which advocates for the system of banking void of oppression of any of the contracting parties through the abolition of interest (Ribaa). This study aims at investigating the level of customer satisfaction on one of the Islamic bank...

Full description

Bibliographic Details
Main Authors:	Baba, Bashir, Mohamed Zabri, Shafie, Kaseri, Ahmad
Format:	Article
Language:	English
Published:	Galore Knowledge Publication Pvt. Ltd 2018
Subjects:	HG1811-2351 Special classes of banks and financial institutions
Online Access:	http://eprints.uthm.edu.my/4315/ http://eprints.uthm.edu.my/4315/1/AJ%202018%20%28423%29.pdf

Similar Items

Economic forces and Islamic stock market: empirical evidence from Malaysia
by: Mustafa, Siti Aisyah, et al.
Published: (2017)

Assessing the influence of Islamic banks' products' quality features on customer satisfaction in Nigeria
by: Baba, Bashir, et al.
Published: (2018)

The influence of Islamic banking products’ features on customer satisfaction in Nigeria
by: Abdullahi Baba, Bashir
Published: (2021)

Pengagihan kursus ke IPTA berdasarkan sistem bantuan keputusan : kajian kes : Universiti Teknologi Malaysia dan Kolej Universiti Teknologi Tun Hussein Onn
by: Abdullah, Noryusliza
Published: (2006)

Wadiah Yad Dhamanah: an implementation analysis in Muamalat Bank Berhad / Muhammad Fauzan Janal
by: Janal, Muhammad Fauzan
Published: (2019)

Proposing a model on customer acceptance of Bank Rakyat’s Ar-Rahnu scheme with its determinants / Rupidah Abdul Razak
by: Abdul Razak, Rupidah
Published: (2011)

Factors that influence the customer’s acceptance of Islamic Bank: A study on Bank Islam Malaysia Berhad Kota Bharu, Kelantan / Nik Ayesha Syakira Nik Mohammed Ainul Azlan
by: Nik Mohammed Ainul Azlan, Nik Ayesha Syakira
Published: (2015)

A study on customers satisfaction towards Ar Rahn pawn Broking-i: Bank Kerjasama Rakyat at Jalan Tangsi Branch Kuala Lumpur / Noor Hafizah Ismail Suhaimy
by: Ismail Suhaimy, Noor Hafizah
Published: (2010)

An investigation into the equivalency of three performance dimensions: evidence from commercial banks in Bangladesh / Nusrat Jahan.
by: Jahan, Nusrat
Published: (2019)

Al-Rahnu implementation: comparative study between Bank Rakyat and YAPEIM / Shazriliz Ariza Rosli.
by: Rosli, Shazriliz Ariza
Published: (2019)

The application of wadi’ah contract by some financial institutions in Malaysia
by: Ibrahim, Ahmad Basri, et al.
Published: (2012)

An empirical analysis between Bank Islam Malaysia Berhad (Islamic banking) and Public Bank (Conventional banking) / Aina Syakira Jamaluddin
by: Jamaluddin, Aina Syakira
Published: (2013)

The application of Wadi‘ah contract by some financial institutions in Malaysia
by: Ibrahim, Ahmad Basri, et al.
Published: (2011)

Board composition, institutional ownership, firm performance and Islamic corporate social responsibility (ICSR) disclosure / Muhammad Mukhlis Abdul Fatah
by: Abdul Fatah, Muhammad Mukhlis
Published: (2012)

An exploratory study on the adoption of collateral in Muamalat practices / Nurul Hani Hasbi.
by: Hasbi, Nurul Hani
Published: (2019)

People’s perception on the concept of wadiah in Islamic Banking : a research study on students of UiTM Puncak Alam / Sayyid Umar Syed Ahmad Aljunid
by: Syed Ahmad Aljunid, Sayyid Umar
Published: (2018)

The macroeconomic factors that influence non-performing loan on banking and financial institution in Malaysia / Jalis Md Zainol
by: Md Zainol, Jalis
Published: (2018)

A case study the expansion of foreign bank in Malaysia: a focus on Standard Chartered / Norfadilah Mohd Rosli
by: Mohd Rosli, Norfadilah
Published: (2010)

Factors influencing customer acceptance on Ar Rahnu Islamic pawn broking scheme: a study on Bank Rakyat Precinct 15, Putrajaya / Nur Amirah Abu Hassan
by: Abu Hassan, Nur Amirah
Published: (2015)

Does operating performance really improve following financial institutions merger : a case of Malaysian banks / Wan Mansor Mahmood and Rashidah Mohamad
by: Mahmood, Wan Mansor, et al.
Published: (2007)

Factor influences selection of islamic financial: A study on workers bank preference at building of Setiausaha Kerajaan Negeri Selangor / Muhammad Asyraf Mohd Anuar
by: Mohd Anuar, Muhammad Asyraf
Published: (2016)

Determinants of profitability of commercial bank a case study of CIMB Bank in Malaysia / Muhammad Rauf Mohd Roslan
by: Mohd Roslan, Muhammad Rauf
Published: (2019)

Bank selection criteria employed by undergraduates in a dual-banking environment / Wei-Loon Koe
by: Wei-Loon, Koe
Published: (2012)

Determinants that influence customer of Bank Rakyat in selecting Islamic banking / Muhammad Syafiq Shahar
by: Shahar, Muhammad Syafiq
Published: (2011)

CUSTOMER SATISFACTION WITH ONLINE BANKING
by: Okojie, Stella efe
Published: (2005)

Factors that influence non-muslims confidence towards islamic banking products / Maizurah Che Mohamad and Nurul Azureen Zulkifli
by: Che Mohamad, Maizurah, et al.
Published: (2014)

The impact of service quality on customer satisfaction and customer loyalty: an empirical study on Islamic banks in Bahrain
by: Ahmed, Saad Mateen, et al.
Published: (2016)

Determinants of G7 bank performance and impact of foreign ownership and financial crisis
by: Nasserinia, Ali
Published: (2017)

Examining the relationship between selected risks with profitability performance of foreign-owned Islamic Bank in Malaysia: a study of Standard Chartered Saadiq Berhad / Nur Syafiqah Abdullah
by: Abdullah, Nur Syafiqah
Published: (2018)

Mediating effects of customer perceived value on relationship among service quality, customer experience and customer satisfaction of E-banking services in Bangladesh
by: Bashir, Md Abdul
Published: (2022)

Analysis of internal indicators on performance of Islamic bank in Malaysia / Muhammad Hafiz Husaini Mohamed Kamal and Muhammad Fikri Jasni
by: Mohamed Kamal, Muhammad Hafiz Husaini, et al.
Published: (2016)

A Case Study On The Risk Management Model Of An Islamic Banking In Jaiz Bank: An Institutional Perspective
by: Tela, Umar Mohammed
Published: (2024)

Essays on the measurement of leverage and risk of banking institutions
by: Yong, Vincent Gan Beng
Published: (2015)

Factors contributing to the consumer acceptance of BR smart toward ASLAH Financial-I provided by Bank Rakyat / Noor Azam Mohd Noor
by: Mohd Noor, Noor Azam
Published: (2010)

An investigation customer satisfaction towards online banking services in Bangladesh
by: Uddin, Bashir, et al.
Published: (2018)

Financial development, institutional quality, and financial risk of conventional and Islamic banks
by: Saidi, Normaizatul Akma
Published: (2018)

Determinants of Islamic bank's leverage ratio in Malaysia / Noor Fadhzana Mohd Noor
by: Mohd Noor, Noor Fadhzana
Published: (2018)

The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
by: Amin, Muslim, et al.
Published: (2010)

The factor in influencing the selection of simpanan shariah fund of epf among staff epf Alor Setar Kedah / Kamil Naim Hairuddin
by: Hairuddin, Kamil Naim

The impact of financial ratio towards performance domestic bank in Malaysia after merger and acquisition / Siti Fatimah Hassim
by: Hassim, Siti Fatimah
Published: (2017)