Application of structural equation modelling in construction management research

This paper, based on Deming’s quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players in th...

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Main Authors: Sia, Mal Kong, Gomez, Christy Pathrose, Abd. Hamid, Zuhairi
Format: Article
Language:English
Published: David Publishing 2010
Subjects:
Online Access:http://eprints.uthm.edu.my/3529/
http://eprints.uthm.edu.my/3529/1/AJ%202017%20%2873%29%20Application%20of%20structural%20equation%20modelling.pdf
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author Sia, Mal Kong
Gomez, Christy Pathrose
Abd. Hamid, Zuhairi
author_facet Sia, Mal Kong
Gomez, Christy Pathrose
Abd. Hamid, Zuhairi
author_sort Sia, Mal Kong
building UTHM Institutional Repository
collection Online Access
description This paper, based on Deming’s quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players in the Malaysian construction value chain, this paper aims to: (a) validate the dimensions of registration efforts to obtain and maintain ISO 9001 certifications; (b) validate the eight QM principles in ISO 9001 for quality management system (QMS) practices; (c) determine the components of organisational improvements experienced as a result of ISO 9001 certifications in terms of company competitiveness, customer satisfaction, and business performance; and (d) investigate the causal relationships among registration efforts, QMS practices, company competitiveness, customer satisfaction, business performance of ISO 9001–certified companies. The knowledge gained from the application of SEM is an important contribution to the body of theoretical literature in QM.
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publishDate 2010
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spelling uthm-35292021-11-18T02:07:51Z http://eprints.uthm.edu.my/3529/ Application of structural equation modelling in construction management research Sia, Mal Kong Gomez, Christy Pathrose Abd. Hamid, Zuhairi TH1000-1725 Systems of building construction. Including fireproof construction, concrete construction This paper, based on Deming’s quality management (QM) theory embodied in ISO 9001, uses structural equation modelling (SEM) in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players in the Malaysian construction value chain, this paper aims to: (a) validate the dimensions of registration efforts to obtain and maintain ISO 9001 certifications; (b) validate the eight QM principles in ISO 9001 for quality management system (QMS) practices; (c) determine the components of organisational improvements experienced as a result of ISO 9001 certifications in terms of company competitiveness, customer satisfaction, and business performance; and (d) investigate the causal relationships among registration efforts, QMS practices, company competitiveness, customer satisfaction, business performance of ISO 9001–certified companies. The knowledge gained from the application of SEM is an important contribution to the body of theoretical literature in QM. David Publishing 2010 Article PeerReviewed text en http://eprints.uthm.edu.my/3529/1/AJ%202017%20%2873%29%20Application%20of%20structural%20equation%20modelling.pdf Sia, Mal Kong and Gomez, Christy Pathrose and Abd. Hamid, Zuhairi (2010) Application of structural equation modelling in construction management research. Journal of Civil Engineering and Architecture, 4 (2). pp. 48-70. ISSN 1934-7359
spellingShingle TH1000-1725 Systems of building construction. Including fireproof construction, concrete construction
Sia, Mal Kong
Gomez, Christy Pathrose
Abd. Hamid, Zuhairi
Application of structural equation modelling in construction management research
title Application of structural equation modelling in construction management research
title_full Application of structural equation modelling in construction management research
title_fullStr Application of structural equation modelling in construction management research
title_full_unstemmed Application of structural equation modelling in construction management research
title_short Application of structural equation modelling in construction management research
title_sort application of structural equation modelling in construction management research
topic TH1000-1725 Systems of building construction. Including fireproof construction, concrete construction
url http://eprints.uthm.edu.my/3529/
http://eprints.uthm.edu.my/3529/1/AJ%202017%20%2873%29%20Application%20of%20structural%20equation%20modelling.pdf