Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia

An automotive industry in Malaysia contributed to the huge success in economic development. This study aims to investigate various factors that could affect the decision before deciding and purchasing a car as the first owner in Malaysia. The factors chosen have been considered by using Analytic Hie...

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Main Authors: Mohamad Arisa, Nur Syazwani Aqilah, Che Him, Norziha, Rusiman, Mohd Saifullah
Format: Conference or Workshop Item
Language:English
Published: 2021
Subjects:
Online Access:http://eprints.uthm.edu.my/2610/
http://eprints.uthm.edu.my/2610/1/P12641_59df76e989cff1d667988db6079dc605.pdf
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author Mohamad Arisa, Nur Syazwani Aqilah
Che Him, Norziha
Rusiman, Mohd Saifullah
author_facet Mohamad Arisa, Nur Syazwani Aqilah
Che Him, Norziha
Rusiman, Mohd Saifullah
author_sort Mohamad Arisa, Nur Syazwani Aqilah
building UTHM Institutional Repository
collection Online Access
description An automotive industry in Malaysia contributed to the huge success in economic development. This study aims to investigate various factors that could affect the decision before deciding and purchasing a car as the first owner in Malaysia. The factors chosen have been considered by using Analytic Hierarchy Process (AHP). This study could categorise as useful guideline for the first time car buyer and for automotive industry in Malaysia to seize challenges and further opportunities in preparing the first class service to customers. Besides, this study purpose is to identify the demography of respondents and most priority factors that could influenced car buyer to purchase a local and import car by using AHP. A total of 85 respondents have involved in this study, 72% consist of female and 28% of them are male. Besides, 49 of them have their own car and mostly buy their first car at the range age of 20-25 years' old. Results shows that the most priority criteria preferred the first time car are performance followed by safety system, economic aspect, technology, brand, after sales service and exterior where they present highest preference in performance as that is most important factor need to be considered before purchasing a car.
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format Conference or Workshop Item
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institution Universiti Tun Hussein Onn Malaysia
institution_category Local University
language English
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publishDate 2021
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spelling uthm-26102021-10-25T06:30:56Z http://eprints.uthm.edu.my/2610/ Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia Mohamad Arisa, Nur Syazwani Aqilah Che Him, Norziha Rusiman, Mohd Saifullah HD39-40.7 Capital. Capital investments An automotive industry in Malaysia contributed to the huge success in economic development. This study aims to investigate various factors that could affect the decision before deciding and purchasing a car as the first owner in Malaysia. The factors chosen have been considered by using Analytic Hierarchy Process (AHP). This study could categorise as useful guideline for the first time car buyer and for automotive industry in Malaysia to seize challenges and further opportunities in preparing the first class service to customers. Besides, this study purpose is to identify the demography of respondents and most priority factors that could influenced car buyer to purchase a local and import car by using AHP. A total of 85 respondents have involved in this study, 72% consist of female and 28% of them are male. Besides, 49 of them have their own car and mostly buy their first car at the range age of 20-25 years' old. Results shows that the most priority criteria preferred the first time car are performance followed by safety system, economic aspect, technology, brand, after sales service and exterior where they present highest preference in performance as that is most important factor need to be considered before purchasing a car. 2021 Conference or Workshop Item PeerReviewed text en http://eprints.uthm.edu.my/2610/1/P12641_59df76e989cff1d667988db6079dc605.pdf Mohamad Arisa, Nur Syazwani Aqilah and Che Him, Norziha and Rusiman, Mohd Saifullah (2021) Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia. In: PROCEEDINGS OF SCIEMATHIC 2020, 1–2 December 2020, Pagoh, Malaysia. https://doi.org/10.1063/5.0053657
spellingShingle HD39-40.7 Capital. Capital investments
Mohamad Arisa, Nur Syazwani Aqilah
Che Him, Norziha
Rusiman, Mohd Saifullah
Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia
title Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia
title_full Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia
title_fullStr Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia
title_full_unstemmed Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia
title_short Analytic hierarchy process in purchasing import and local car models among first time car buyers in Malaysia
title_sort analytic hierarchy process in purchasing import and local car models among first time car buyers in malaysia
topic HD39-40.7 Capital. Capital investments
url http://eprints.uthm.edu.my/2610/
http://eprints.uthm.edu.my/2610/
http://eprints.uthm.edu.my/2610/1/P12641_59df76e989cff1d667988db6079dc605.pdf