Binary logistic regression on cafeteria satisfaction services
This study investigates student’s satisfaction level towards cafeteria services in Universiti Tun Hussein Onn Malaysia (UTHM) locat-ed in southeast Malaysia. A structured self-administered questionnaire survey has been conducted with 360 respondents by using stratified ran-dom sampling. This study a...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
2020
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| Online Access: | http://eprints.uthm.edu.my/2397/ http://eprints.uthm.edu.my/2397/1/J12369_bc93b3c25d7fc57013634b85a1dce12f.pdf |
| _version_ | 1848887728257630208 |
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| author | Che Him, Norziha Yusof, Yusliandy Mohamad Aris, Nur Syazwani Aqilah |
| author_facet | Che Him, Norziha Yusof, Yusliandy Mohamad Aris, Nur Syazwani Aqilah |
| author_sort | Che Him, Norziha |
| building | UTHM Institutional Repository |
| collection | Online Access |
| description | This study investigates student’s satisfaction level towards cafeteria services in Universiti Tun Hussein Onn Malaysia (UTHM) locat-ed in southeast Malaysia. A structured self-administered questionnaire survey has been conducted with 360 respondents by using stratified ran-dom sampling. This study adopted the Chi-Square test, Likelihood Ratio test and Binary Logistic Regression. The comparison result shows that students more satisfied to the Campus Cafeteria compared to the College Cafeteria. A significance test for the logistic coefficient by using the Likelihood Ratio test with predictors Food Quality, Staff Skills, Waiting Time and Gender show strong significant predictors that influenced stu-dent’s satisfaction towards cafeteria services. Hosmer-Lemeshow test revealed the greater p-value of Model 1 (0.418) compared to Model 2 (0.261). Therefore, Model 1 has been chosen as the best model with Food Quality, Staff Skills, Waiting Time and Gender were significant factors in influencing the student’s satisfaction towards the cafeteria. |
| first_indexed | 2025-11-15T19:59:00Z |
| format | Article |
| id | uthm-2397 |
| institution | Universiti Tun Hussein Onn Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T19:59:00Z |
| publishDate | 2020 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uthm-23972021-10-20T02:28:00Z http://eprints.uthm.edu.my/2397/ Binary logistic regression on cafeteria satisfaction services Che Him, Norziha Yusof, Yusliandy Mohamad Aris, Nur Syazwani Aqilah QA71-90 Instruments and machines This study investigates student’s satisfaction level towards cafeteria services in Universiti Tun Hussein Onn Malaysia (UTHM) locat-ed in southeast Malaysia. A structured self-administered questionnaire survey has been conducted with 360 respondents by using stratified ran-dom sampling. This study adopted the Chi-Square test, Likelihood Ratio test and Binary Logistic Regression. The comparison result shows that students more satisfied to the Campus Cafeteria compared to the College Cafeteria. A significance test for the logistic coefficient by using the Likelihood Ratio test with predictors Food Quality, Staff Skills, Waiting Time and Gender show strong significant predictors that influenced stu-dent’s satisfaction towards cafeteria services. Hosmer-Lemeshow test revealed the greater p-value of Model 1 (0.418) compared to Model 2 (0.261). Therefore, Model 1 has been chosen as the best model with Food Quality, Staff Skills, Waiting Time and Gender were significant factors in influencing the student’s satisfaction towards the cafeteria. 2020 Article PeerReviewed text en http://eprints.uthm.edu.my/2397/1/J12369_bc93b3c25d7fc57013634b85a1dce12f.pdf Che Him, Norziha and Yusof, Yusliandy and Mohamad Aris, Nur Syazwani Aqilah (2020) Binary logistic regression on cafeteria satisfaction services. INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH, 9 (6). pp. 92-95. ISSN 2277-8616 |
| spellingShingle | QA71-90 Instruments and machines Che Him, Norziha Yusof, Yusliandy Mohamad Aris, Nur Syazwani Aqilah Binary logistic regression on cafeteria satisfaction services |
| title | Binary logistic regression on cafeteria satisfaction services |
| title_full | Binary logistic regression on cafeteria satisfaction services |
| title_fullStr | Binary logistic regression on cafeteria satisfaction services |
| title_full_unstemmed | Binary logistic regression on cafeteria satisfaction services |
| title_short | Binary logistic regression on cafeteria satisfaction services |
| title_sort | binary logistic regression on cafeteria satisfaction services |
| topic | QA71-90 Instruments and machines |
| url | http://eprints.uthm.edu.my/2397/ http://eprints.uthm.edu.my/2397/1/J12369_bc93b3c25d7fc57013634b85a1dce12f.pdf |