Planning for a successful Robotic Process Automation (RPA) Project: a case study
The revolution of technology is often emphasized in any organization for them to remain competitive in the market. Among the latest technologies is Robotic Process Automation (RPA) which can mimic humans and take over their tasks. However, implementing RPA can turn into something complicated and...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
2021
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/1919/ http://eprints.uthm.edu.my/1919/1/J12267_c7255611f9acdad0b63b44cbc14bfb33.pdf |
| _version_ | 1848887594420535296 |
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| author | Fernandez, Dahlia Aman, Aini |
| author_facet | Fernandez, Dahlia Aman, Aini |
| author_sort | Fernandez, Dahlia |
| building | UTHM Institutional Repository |
| collection | Online Access |
| description | The revolution of technology is often emphasized in any organization
for them to remain competitive in the market. Among the latest technologies is
Robotic Process Automation (RPA) which can mimic humans and take over
their tasks. However, implementing RPA can turn into something complicated
and challenging if it is implemented without proper strategic planning. Hence,
this study aims to understand how to do proper planning in a successful Robotic
Process Automation (RPA) project. This study uses an in-depth case study approach
in one of the largest oil and gas organizations that provides F&A services.
The result of the study showed that an effective RPA project should have
careful planning as well as a realistic project planning timeline. The project
timeline is very important to ensure that the project remains transparent and organized.
Besides that, clear communication is very important to employees so
that they can accept the changes that are taking place. It is also important for the
employee to receive strong support from the management and information
technology (IT) department for a successful implementation of the RPA project. |
| first_indexed | 2025-11-15T19:56:52Z |
| format | Article |
| id | uthm-1919 |
| institution | Universiti Tun Hussein Onn Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T19:56:52Z |
| publishDate | 2021 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uthm-19192021-10-18T07:08:59Z http://eprints.uthm.edu.my/1919/ Planning for a successful Robotic Process Automation (RPA) Project: a case study Fernandez, Dahlia Aman, Aini TJ210.2-211.47 Mechanical devices and figures. Automata. Ingenious mechanisms. Robots (General) The revolution of technology is often emphasized in any organization for them to remain competitive in the market. Among the latest technologies is Robotic Process Automation (RPA) which can mimic humans and take over their tasks. However, implementing RPA can turn into something complicated and challenging if it is implemented without proper strategic planning. Hence, this study aims to understand how to do proper planning in a successful Robotic Process Automation (RPA) project. This study uses an in-depth case study approach in one of the largest oil and gas organizations that provides F&A services. The result of the study showed that an effective RPA project should have careful planning as well as a realistic project planning timeline. The project timeline is very important to ensure that the project remains transparent and organized. Besides that, clear communication is very important to employees so that they can accept the changes that are taking place. It is also important for the employee to receive strong support from the management and information technology (IT) department for a successful implementation of the RPA project. 2021 Article PeerReviewed text en http://eprints.uthm.edu.my/1919/1/J12267_c7255611f9acdad0b63b44cbc14bfb33.pdf Fernandez, Dahlia and Aman, Aini (2021) Planning for a successful Robotic Process Automation (RPA) Project: a case study. Journal of Information and Knowledge Management (JIKM), 11 (1). pp. 103-117. |
| spellingShingle | TJ210.2-211.47 Mechanical devices and figures. Automata. Ingenious mechanisms. Robots (General) Fernandez, Dahlia Aman, Aini Planning for a successful Robotic Process Automation (RPA) Project: a case study |
| title | Planning for a successful Robotic Process Automation
(RPA) Project: a case study |
| title_full | Planning for a successful Robotic Process Automation
(RPA) Project: a case study |
| title_fullStr | Planning for a successful Robotic Process Automation
(RPA) Project: a case study |
| title_full_unstemmed | Planning for a successful Robotic Process Automation
(RPA) Project: a case study |
| title_short | Planning for a successful Robotic Process Automation
(RPA) Project: a case study |
| title_sort | planning for a successful robotic process automation
(rpa) project: a case study |
| topic | TJ210.2-211.47 Mechanical devices and figures. Automata. Ingenious mechanisms. Robots (General) |
| url | http://eprints.uthm.edu.my/1919/ http://eprints.uthm.edu.my/1919/1/J12267_c7255611f9acdad0b63b44cbc14bfb33.pdf |