Developing people capabilities for the promotion of sustainability in facility management practices
Sustainability is becoming an integral part of the life-cycle development of built facilities. It is increasingly highlighted during the post construction phase, as facility management personnel can have major influence to the sustainability agenda through operational and strategic management...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2015
|
| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/1742/ http://eprints.uthm.edu.my/1742/1/24p%20NORLIANA%20SARPIN.pdf |
| _version_ | 1848887548574695424 |
|---|---|
| author | Sarpin, Norliana |
| author_facet | Sarpin, Norliana |
| author_sort | Sarpin, Norliana |
| building | UTHM Institutional Repository |
| collection | Online Access |
| description | Sustainability is becoming an integral part of the life-cycle development of
built facilities. It is increasingly highlighted during the post construction phase, as
facility management personnel can have major influence to the sustainability agenda
through operational and strategic management functions. Sustainable practices in
facility management can bring substantial benefits such as reducing energy
consumption and waste, while increasing productivity, financial return and corporate
standing in the community. Despite the potential, facility managers have yet to
embrace sustainability ideas holistically and implement them in their operation. The
lack of capabilities and skills coupled with knowledge gaps are among the barriers.
In the developmental context, capabilities are vital to foster the competency of an
organisation. Facility managers need to be empowered with the necessary
knowledge, capabilities and skills to support sustainability.
This research investigates the potential people capabilities factors that can
assist in the implementation of sustainability agenda in facility management
practices. Through questionnaire survey, twenty three critical people capability
factors were identified and encapsulated into a conceptual framework. The critical
factors were separated into four categories of strategic capabilities, anticipatory
capabilities, interpersonal capabilities and system thinking capabilities. Pair-wise
comparison and Interpretive Structural Modelling techniques were then used to
further explore the interrelationship and influence of each critical factor. An
interpretive structural model for people capability was developed to identify the
priority of critical factors and provide a hierarchical structure to guide facility
managers for appropriate actions. The research concludes with three case-studies of
professional facility management practices to finalise the developed people
capabilities framework and interpretive structural model. Through the identification
and integration of different perceptions and priority needs of the stakeholders, a set
of guidelines for action and potential effects of each people capability factor were
brought forward for the industry to promote sustainability endeavour in facility
management practices. |
| first_indexed | 2025-11-15T19:56:08Z |
| format | Thesis |
| id | uthm-1742 |
| institution | Universiti Tun Hussein Onn Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T19:56:08Z |
| publishDate | 2015 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uthm-17422021-10-10T04:32:28Z http://eprints.uthm.edu.my/1742/ Developing people capabilities for the promotion of sustainability in facility management practices Sarpin, Norliana TS Manufactures TS155-194 Production management. Operations management Sustainability is becoming an integral part of the life-cycle development of built facilities. It is increasingly highlighted during the post construction phase, as facility management personnel can have major influence to the sustainability agenda through operational and strategic management functions. Sustainable practices in facility management can bring substantial benefits such as reducing energy consumption and waste, while increasing productivity, financial return and corporate standing in the community. Despite the potential, facility managers have yet to embrace sustainability ideas holistically and implement them in their operation. The lack of capabilities and skills coupled with knowledge gaps are among the barriers. In the developmental context, capabilities are vital to foster the competency of an organisation. Facility managers need to be empowered with the necessary knowledge, capabilities and skills to support sustainability. This research investigates the potential people capabilities factors that can assist in the implementation of sustainability agenda in facility management practices. Through questionnaire survey, twenty three critical people capability factors were identified and encapsulated into a conceptual framework. The critical factors were separated into four categories of strategic capabilities, anticipatory capabilities, interpersonal capabilities and system thinking capabilities. Pair-wise comparison and Interpretive Structural Modelling techniques were then used to further explore the interrelationship and influence of each critical factor. An interpretive structural model for people capability was developed to identify the priority of critical factors and provide a hierarchical structure to guide facility managers for appropriate actions. The research concludes with three case-studies of professional facility management practices to finalise the developed people capabilities framework and interpretive structural model. Through the identification and integration of different perceptions and priority needs of the stakeholders, a set of guidelines for action and potential effects of each people capability factor were brought forward for the industry to promote sustainability endeavour in facility management practices. 2015-02 Thesis NonPeerReviewed text en http://eprints.uthm.edu.my/1742/1/24p%20NORLIANA%20SARPIN.pdf Sarpin, Norliana (2015) Developing people capabilities for the promotion of sustainability in facility management practices. Doctoral thesis, Queensland University of Technology. |
| spellingShingle | TS Manufactures TS155-194 Production management. Operations management Sarpin, Norliana Developing people capabilities for the promotion of sustainability in facility management practices |
| title | Developing people capabilities for the promotion of sustainability in facility management practices |
| title_full | Developing people capabilities for the promotion of sustainability in facility management practices |
| title_fullStr | Developing people capabilities for the promotion of sustainability in facility management practices |
| title_full_unstemmed | Developing people capabilities for the promotion of sustainability in facility management practices |
| title_short | Developing people capabilities for the promotion of sustainability in facility management practices |
| title_sort | developing people capabilities for the promotion of sustainability in facility management practices |
| topic | TS Manufactures TS155-194 Production management. Operations management |
| url | http://eprints.uthm.edu.my/1742/ http://eprints.uthm.edu.my/1742/1/24p%20NORLIANA%20SARPIN.pdf |