Framework for Agent-Based Buying Decision Process

In traditional business model, the buying decision process is poorly coordinated among the human decision-makers. Therefore, a long-lived, adaptive, and autonomous application called software agents, that can perform tasks such as personalization, brokering, and negotiation in e-commerce is much nee...

Full description

Bibliographic Details
Main Authors: Razali, Sazalinsyah, Osman, Mashanum
Other Authors: Shi, Zhong-Zhi
Format: Book Chapter
Language:English
Published: Springer-Verlag 2006
Subjects:
Online Access:http://eprints.utem.edu.my/id/eprint/177/
http://eprints.utem.edu.my/id/eprint/177/1/razali2006-PRIMA-framework.pdf
_version_ 1848886897549508608
author Razali, Sazalinsyah
Osman, Mashanum
author2 Shi, Zhong-Zhi
author_facet Shi, Zhong-Zhi
Razali, Sazalinsyah
Osman, Mashanum
author_sort Razali, Sazalinsyah
building UTeM Institutional Repository
collection Online Access
description In traditional business model, the buying decision process is poorly coordinated among the human decision-makers. Therefore, a long-lived, adaptive, and autonomous application called software agents, that can perform tasks such as personalization, brokering, and negotiation in e-commerce is much needed. These applications reside at the buyers’ side or at the sellers’ servers. The purpose of this paper is to research into possible deployment of software agents in a framework for e-commerce buying decision process. This paper overviews the traditional business model, the Consumer Buying Behavior (CBB) model, and also covers the requirements needed for minimizing human interactions in buying decision processes. The research proposes a software agent’s framework in which, two main approaches, namely Automated Collaborative Filtering (ACF) and Better Business Bureau (BBB), are merged to produce better agents in assisting buying decision process. The framework will enable the agents to get the best price for a good product from a reputable merchant.
first_indexed 2025-11-15T19:45:48Z
format Book Chapter
id utem-177
institution Universiti Teknikal Malaysia Melaka
institution_category Local University
language English
last_indexed 2025-11-15T19:45:48Z
publishDate 2006
publisher Springer-Verlag
recordtype eprints
repository_type Digital Repository
spelling utem-1772015-05-28T02:17:07Z http://eprints.utem.edu.my/id/eprint/177/ Framework for Agent-Based Buying Decision Process Razali, Sazalinsyah Osman, Mashanum Q Science (General) QA76 Computer software In traditional business model, the buying decision process is poorly coordinated among the human decision-makers. Therefore, a long-lived, adaptive, and autonomous application called software agents, that can perform tasks such as personalization, brokering, and negotiation in e-commerce is much needed. These applications reside at the buyers’ side or at the sellers’ servers. The purpose of this paper is to research into possible deployment of software agents in a framework for e-commerce buying decision process. This paper overviews the traditional business model, the Consumer Buying Behavior (CBB) model, and also covers the requirements needed for minimizing human interactions in buying decision processes. The research proposes a software agent’s framework in which, two main approaches, namely Automated Collaborative Filtering (ACF) and Better Business Bureau (BBB), are merged to produce better agents in assisting buying decision process. The framework will enable the agents to get the best price for a good product from a reputable merchant. Springer-Verlag Shi, Zhong-Zhi Sadananda, Ramakoti 2006-08 Book Chapter PeerReviewed application/pdf en cc_by_nc_nd http://eprints.utem.edu.my/id/eprint/177/1/razali2006-PRIMA-framework.pdf Razali, Sazalinsyah and Osman, Mashanum (2006) Framework for Agent-Based Buying Decision Process. In: Agent Computing and Multi-Agent Systems. Lecture Notes in Artificial Intelligence, 4088 . Springer-Verlag, Berlin Heidelberg, pp. 748-753. ISBN 9783540367079 http://dx.doi.org/10.1007/11802372_89 10.1007/11802372_89
spellingShingle Q Science (General)
QA76 Computer software
Razali, Sazalinsyah
Osman, Mashanum
Framework for Agent-Based Buying Decision Process
title Framework for Agent-Based Buying Decision Process
title_full Framework for Agent-Based Buying Decision Process
title_fullStr Framework for Agent-Based Buying Decision Process
title_full_unstemmed Framework for Agent-Based Buying Decision Process
title_short Framework for Agent-Based Buying Decision Process
title_sort framework for agent-based buying decision process
topic Q Science (General)
QA76 Computer software
url http://eprints.utem.edu.my/id/eprint/177/
http://eprints.utem.edu.my/id/eprint/177/
http://eprints.utem.edu.my/id/eprint/177/
http://eprints.utem.edu.my/id/eprint/177/1/razali2006-PRIMA-framework.pdf