The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry

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The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry

Bibliographic Details
Main Authors:	Chow, Hong Wai, Tan, Hui Lu, Thiam, Bee Ngoh, Wong, Poi Jin
Format:	Final Year Project / Dissertation / Thesis
Published:	2012
Subjects:	HF Commerce
Online Access:	http://eprints.utar.edu.my/719/ http://eprints.utar.edu.my/719/1/report.pdf

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