The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry
| Main Authors: | , , , |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/719/ http://eprints.utar.edu.my/719/1/report.pdf |
| _version_ | 1848885304025415680 |
|---|---|
| author | Chow, Hong Wai Tan, Hui Lu Thiam, Bee Ngoh Wong, Poi Jin |
| author_facet | Chow, Hong Wai Tan, Hui Lu Thiam, Bee Ngoh Wong, Poi Jin |
| author_sort | Chow, Hong Wai |
| building | UTAR Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-15T19:20:28Z |
| format | Final Year Project / Dissertation / Thesis |
| id | utar-719 |
| institution | Universiti Tunku Abdul Rahman |
| institution_category | Local University |
| last_indexed | 2025-11-15T19:20:28Z |
| publishDate | 2012 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utar-7192013-04-11T05:28:04Z The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry Chow, Hong Wai Tan, Hui Lu Thiam, Bee Ngoh Wong, Poi Jin HF Commerce 2012-04 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/719/1/report.pdf Chow, Hong Wai and Tan, Hui Lu and Thiam, Bee Ngoh and Wong, Poi Jin (2012) The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry. Final Year Project, UTAR. http://eprints.utar.edu.my/719/ |
| spellingShingle | HF Commerce Chow, Hong Wai Tan, Hui Lu Thiam, Bee Ngoh Wong, Poi Jin The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry |
| title | The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry |
| title_full | The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry |
| title_fullStr | The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry |
| title_full_unstemmed | The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry |
| title_short | The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry |
| title_sort | effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry |
| topic | HF Commerce |
| url | http://eprints.utar.edu.my/719/ http://eprints.utar.edu.my/719/1/report.pdf |