Chow, H. W., Tan, H. L., Thiam, B. N., & Wong, P. J. (2012). The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry.
Chicago Style (17th ed.) CitationChow, Hong Wai, Hui Lu Tan, Bee Ngoh Thiam, and Poi Jin Wong. The Effects of Service Quality, Relational Benefits, Perceived Value & Customer Satisfaction Towards Customer Royalty in Hair Salon Industry. 2012.
MLA (9th ed.) CitationChow, Hong Wai, et al. The Effects of Service Quality, Relational Benefits, Perceived Value & Customer Satisfaction Towards Customer Royalty in Hair Salon Industry. 2012.
Warning: These citations may not always be 100% accurate.