APA (7th ed.) Citation

Lim, S. P., Cheong, K. Y., Ding, Y. Y., Loo, J. V., & Teh, Y. W. (2012). The importance of website quality dimensions in determining customer satisfaction: An empirical study on airline industry.

Chicago Style (17th ed.) Citation

Lim, Shu Pei, Kae Yeng Cheong, Yoke Ying Ding, Jia Voon Loo, and Yew Wei Teh. The Importance of Website Quality Dimensions in Determining Customer Satisfaction: An Empirical Study on Airline Industry. 2012.

MLA (9th ed.) Citation

Lim, Shu Pei, et al. The Importance of Website Quality Dimensions in Determining Customer Satisfaction: An Empirical Study on Airline Industry. 2012.