Automate customer support handling e-commerce enquiry using ChatGPT

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Automate customer support handling e-commerce enquiry using ChatGPT

The primary objective of this thesis is to improve customer support on e-commerce platform by proposing an innovative solution that integrates advanced technologies and methodologies. The motivation stems from the need to enhance the efficiency of the customer reply system,reduce the workload on the...

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Bibliographic Details
Main Author:	Teo, Wen Jin
Format:	Final Year Project / Dissertation / Thesis
Published:	2024
Subjects:	H Social Sciences (General) T Technology (General)
Online Access:	http://eprints.utar.edu.my/6899/ http://eprints.utar.edu.my/6899/1/fyp_IA_2024_TWJ.pdf

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