Determine students satisfaction on the use of artificial intelligence (AI) in education

This study examines the relationship between various factors influencing student satisfaction towards artificial intelligence (AI) in education. The factors considered are Information Quality, Service Quality, perceived usefulness, and perceived ease of use. Data were collected through questionnai...

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Main Author: Chang, Charng Jie
Format: Final Year Project / Dissertation / Thesis
Published: 2024
Subjects:
Online Access:http://eprints.utar.edu.my/6726/
http://eprints.utar.edu.my/6726/1/202310%2D60_FYP_Chang_Charng_Jie_2003842_202310%2D06_CHANG_CHARNG_JIE.pdf
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author Chang, Charng Jie
author_facet Chang, Charng Jie
author_sort Chang, Charng Jie
building UTAR Institutional Repository
collection Online Access
description This study examines the relationship between various factors influencing student satisfaction towards artificial intelligence (AI) in education. The factors considered are Information Quality, Service Quality, perceived usefulness, and perceived ease of use. Data were collected through questionnaires distributed online to respondents on Facebook, Instagram and Universiti Tunku Abdul Rahmna (UTAR). There are total 243 respondent collected. Analysis was performed using the Statistical Package for Social Sciences (SPSS). The findings suggest that subjective norms do significantly influence student satisfaction towards artificial intelligence (AI) in education. The factors that influence are Information Quality, Service Quality, perceived usefulness, and perceived ease of use. Hence, recommendations are made to optimize AI integration in education, including enhancing perceived usefulness and ease of use through training, user-friendly interfaces, and transparent information delivery mechanisms. These kinds of actions are intended to increase student satisfaction and enhance learning results in the digital era.
first_indexed 2025-11-15T19:43:32Z
format Final Year Project / Dissertation / Thesis
id utar-6726
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:43:32Z
publishDate 2024
recordtype eprints
repository_type Digital Repository
spelling utar-67262024-08-19T08:43:12Z Determine students satisfaction on the use of artificial intelligence (AI) in education Chang, Charng Jie H Social Sciences (General) L Education (General) T Technology (General) This study examines the relationship between various factors influencing student satisfaction towards artificial intelligence (AI) in education. The factors considered are Information Quality, Service Quality, perceived usefulness, and perceived ease of use. Data were collected through questionnaires distributed online to respondents on Facebook, Instagram and Universiti Tunku Abdul Rahmna (UTAR). There are total 243 respondent collected. Analysis was performed using the Statistical Package for Social Sciences (SPSS). The findings suggest that subjective norms do significantly influence student satisfaction towards artificial intelligence (AI) in education. The factors that influence are Information Quality, Service Quality, perceived usefulness, and perceived ease of use. Hence, recommendations are made to optimize AI integration in education, including enhancing perceived usefulness and ease of use through training, user-friendly interfaces, and transparent information delivery mechanisms. These kinds of actions are intended to increase student satisfaction and enhance learning results in the digital era. 2024 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6726/1/202310%2D60_FYP_Chang_Charng_Jie_2003842_202310%2D06_CHANG_CHARNG_JIE.pdf Chang, Charng Jie (2024) Determine students satisfaction on the use of artificial intelligence (AI) in education. Final Year Project, UTAR. http://eprints.utar.edu.my/6726/
spellingShingle H Social Sciences (General)
L Education (General)
T Technology (General)
Chang, Charng Jie
Determine students satisfaction on the use of artificial intelligence (AI) in education
title Determine students satisfaction on the use of artificial intelligence (AI) in education
title_full Determine students satisfaction on the use of artificial intelligence (AI) in education
title_fullStr Determine students satisfaction on the use of artificial intelligence (AI) in education
title_full_unstemmed Determine students satisfaction on the use of artificial intelligence (AI) in education
title_short Determine students satisfaction on the use of artificial intelligence (AI) in education
title_sort determine students satisfaction on the use of artificial intelligence (ai) in education
topic H Social Sciences (General)
L Education (General)
T Technology (General)
url http://eprints.utar.edu.my/6726/
http://eprints.utar.edu.my/6726/1/202310%2D60_FYP_Chang_Charng_Jie_2003842_202310%2D06_CHANG_CHARNG_JIE.pdf