Young adults' intention to use mobile payment in Malaysia

This research aims to study the relationship between perceived risk, perceived trust, perceived ease of use and perceived usefulness towards the young adults’ intention to use mobile payment in Malaysia. The target respondents in this study are young adults who aged from 19 to 39 years old. Moreov...

Full description

Bibliographic Details
Main Author: Chow, Alvin Mun Sing
Format: Final Year Project / Dissertation / Thesis
Published: 2024
Subjects:
Online Access:http://eprints.utar.edu.my/6711/
http://eprints.utar.edu.my/6711/1/202310%2D37_FYP_ALVIN_CHOW_MUN_SING_ALVIN_CHOW_MUN_SING.pdf
_version_ 1848886751847776256
author Chow, Alvin Mun Sing
author_facet Chow, Alvin Mun Sing
author_sort Chow, Alvin Mun Sing
building UTAR Institutional Repository
collection Online Access
description This research aims to study the relationship between perceived risk, perceived trust, perceived ease of use and perceived usefulness towards the young adults’ intention to use mobile payment in Malaysia. The target respondents in this study are young adults who aged from 19 to 39 years old. Moreover, 216 sets of questionnaires were collected, but only 208 sets of questionnaires were valid. The data collected from the survey are analyzed using IBM Statistical Package for Social Science (SPSS) version 29. The respondents’ feedback was analyzed and presented using descriptive analysis, inferential analysis, Pearson’s correlation analysis, as well as Multiple Regression analysis. The research findings show that perceived risk and perceived trust have an insignificant relationship with young adults’ intention to use mobile payment in Malaysia. Whereas perceived ease of use and perceived usefulness are found to have a significant relationship with young adults’ intention to use mobile payment in Malaysia. Next, the implications of the study have been discussed to provide insightful information to marketers, service providers, and the government. Lastly, the limitations associated with this research were stated and recommendations were developed in order to assist future researchers in managing the limitations.
first_indexed 2025-11-15T19:43:29Z
format Final Year Project / Dissertation / Thesis
id utar-6711
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:43:29Z
publishDate 2024
recordtype eprints
repository_type Digital Repository
spelling utar-67112024-08-19T07:27:51Z Young adults' intention to use mobile payment in Malaysia Chow, Alvin Mun Sing H Social Sciences (General) HT Communities. Classes. Races This research aims to study the relationship between perceived risk, perceived trust, perceived ease of use and perceived usefulness towards the young adults’ intention to use mobile payment in Malaysia. The target respondents in this study are young adults who aged from 19 to 39 years old. Moreover, 216 sets of questionnaires were collected, but only 208 sets of questionnaires were valid. The data collected from the survey are analyzed using IBM Statistical Package for Social Science (SPSS) version 29. The respondents’ feedback was analyzed and presented using descriptive analysis, inferential analysis, Pearson’s correlation analysis, as well as Multiple Regression analysis. The research findings show that perceived risk and perceived trust have an insignificant relationship with young adults’ intention to use mobile payment in Malaysia. Whereas perceived ease of use and perceived usefulness are found to have a significant relationship with young adults’ intention to use mobile payment in Malaysia. Next, the implications of the study have been discussed to provide insightful information to marketers, service providers, and the government. Lastly, the limitations associated with this research were stated and recommendations were developed in order to assist future researchers in managing the limitations. 2024 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6711/1/202310%2D37_FYP_ALVIN_CHOW_MUN_SING_ALVIN_CHOW_MUN_SING.pdf Chow, Alvin Mun Sing (2024) Young adults' intention to use mobile payment in Malaysia. Final Year Project, UTAR. http://eprints.utar.edu.my/6711/
spellingShingle H Social Sciences (General)
HT Communities. Classes. Races
Chow, Alvin Mun Sing
Young adults' intention to use mobile payment in Malaysia
title Young adults' intention to use mobile payment in Malaysia
title_full Young adults' intention to use mobile payment in Malaysia
title_fullStr Young adults' intention to use mobile payment in Malaysia
title_full_unstemmed Young adults' intention to use mobile payment in Malaysia
title_short Young adults' intention to use mobile payment in Malaysia
title_sort young adults' intention to use mobile payment in malaysia
topic H Social Sciences (General)
HT Communities. Classes. Races
url http://eprints.utar.edu.my/6711/
http://eprints.utar.edu.my/6711/1/202310%2D37_FYP_ALVIN_CHOW_MUN_SING_ALVIN_CHOW_MUN_SING.pdf