The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook

With the development of technology, live streaming has covered various industries, such as the education industry, the entertainment industry and so on. Thus, this study focused on the new emerging technology for shopping, which is live streaming commerce. This is because there is an empirical gap...

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Main Author: Low, Pei Yu
Format: Final Year Project / Dissertation / Thesis
Published: 2023
Subjects:
Online Access:http://eprints.utar.edu.my/6305/
http://eprints.utar.edu.my/6305/1/202306%2D11_Low_Pei_Yu_LOW_PEI_YU.pdf
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author Low, Pei Yu
author_facet Low, Pei Yu
author_sort Low, Pei Yu
building UTAR Institutional Repository
collection Online Access
description With the development of technology, live streaming has covered various industries, such as the education industry, the entertainment industry and so on. Thus, this study focused on the new emerging technology for shopping, which is live streaming commerce. This is because there is an empirical gap in the live streaming industry and MSMEs in other countries show low participation in using live streaming commerce, except China. To fill up this gap, this study aimed to investigate the impact of live streaming commerce to MSMEs’ performance and determine the difference between live streaming commerce on TikTok and Facebook. Moreover, the variables including performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, trust, using of live streaming and firm performance have been tested in this study based on the UTAUT2 theory. Qualitative analysis has been conducted in this study to collect 385 sample size. In addition, the SMARTPLS has been used to analyse the reliability, correlation and Structural Equation Modeling of the variables and SPSS has been used to determine the difference between live streaming commerce on TikTok and Facebook. After analysing the data, this research has identified that the firm performance has been influenced by performance expectancy, effort expectancy and trust when using live streaming commerce and the result has been shown in the study as well. Besides, the study has stated the reasons why social influence, facilitating conditions and hedonic motivation have not a significant impact on using live streaming. This study may contribute to future academics who will conduct in this field and gain a deeper insight into the impact of live streaming commerce to MSMEs’ performance.
first_indexed 2025-11-15T19:41:44Z
format Final Year Project / Dissertation / Thesis
id utar-6305
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:41:44Z
publishDate 2023
recordtype eprints
repository_type Digital Repository
spelling utar-63052024-04-08T14:17:21Z The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook Low, Pei Yu H Social Sciences (General) T Technology (General) With the development of technology, live streaming has covered various industries, such as the education industry, the entertainment industry and so on. Thus, this study focused on the new emerging technology for shopping, which is live streaming commerce. This is because there is an empirical gap in the live streaming industry and MSMEs in other countries show low participation in using live streaming commerce, except China. To fill up this gap, this study aimed to investigate the impact of live streaming commerce to MSMEs’ performance and determine the difference between live streaming commerce on TikTok and Facebook. Moreover, the variables including performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, trust, using of live streaming and firm performance have been tested in this study based on the UTAUT2 theory. Qualitative analysis has been conducted in this study to collect 385 sample size. In addition, the SMARTPLS has been used to analyse the reliability, correlation and Structural Equation Modeling of the variables and SPSS has been used to determine the difference between live streaming commerce on TikTok and Facebook. After analysing the data, this research has identified that the firm performance has been influenced by performance expectancy, effort expectancy and trust when using live streaming commerce and the result has been shown in the study as well. Besides, the study has stated the reasons why social influence, facilitating conditions and hedonic motivation have not a significant impact on using live streaming. This study may contribute to future academics who will conduct in this field and gain a deeper insight into the impact of live streaming commerce to MSMEs’ performance. 2023 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6305/1/202306%2D11_Low_Pei_Yu_LOW_PEI_YU.pdf Low, Pei Yu (2023) The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook. Final Year Project, UTAR. http://eprints.utar.edu.my/6305/
spellingShingle H Social Sciences (General)
T Technology (General)
Low, Pei Yu
The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook
title The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook
title_full The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook
title_fullStr The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook
title_full_unstemmed The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook
title_short The impact of live streaming commerce to MSMES' performance: a comparision between Tiktok and Facebook
title_sort impact of live streaming commerce to msmes' performance: a comparision between tiktok and facebook
topic H Social Sciences (General)
T Technology (General)
url http://eprints.utar.edu.my/6305/
http://eprints.utar.edu.my/6305/1/202306%2D11_Low_Pei_Yu_LOW_PEI_YU.pdf