A study on Malaysian’s intention to accept digital bank

This research aims to examine Malaysian’s intention to accept digital bank. The research draws primarily from the Diffusion of Innovation Theory (DOI), encompassing factors such as complexity, compatibility, and relative advantage while trust gained from external sources. The research targets respon...

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Main Authors: Bong, Amy Yu Ling, Chua, Hwee Ling, Soh, Min Hang, Soh, Yen Sin
Format: Final Year Project / Dissertation / Thesis
Published: 2023
Subjects:
Online Access:http://eprints.utar.edu.my/6056/
http://eprints.utar.edu.my/6056/1/fyp_FN_2023_ABYL.pdf
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author Bong, Amy Yu Ling
Chua, Hwee Ling
Soh, Min Hang
Soh, Yen Sin
author_facet Bong, Amy Yu Ling
Chua, Hwee Ling
Soh, Min Hang
Soh, Yen Sin
author_sort Bong, Amy Yu Ling
building UTAR Institutional Repository
collection Online Access
description This research aims to examine Malaysian’s intention to accept digital bank. The research draws primarily from the Diffusion of Innovation Theory (DOI), encompassing factors such as complexity, compatibility, and relative advantage while trust gained from external sources. The research targets respondents from the Generation Z demographic in Malaysia, aged between 18 and 26. A total of 205 responses were collected and utilized for data analysis. The research methodology employed in this study involves the use of Partial Least Squares Structural Equation Modelling (PLS-SEM) with SmartPLS 4.0 software. The analysis encompasses various aspects, including outer loading, Cronbach's alpha, composite reliability, average variance extracted (AVE), discriminant validity, collinearity, path coefficient significance, predictive modeling, and effect size. The research findings indicate that compatibility, relative advantage, and trust significantly influence the intention of Malaysians to adopt digital banking. However, complexity is insignificantly impacting their intention to accept digital banking. This paper also includes a discussion of the relationships between variables and the implications of the research. Additionally, it addresses limitations and provides recommendations, offering a more comprehensive and detailed outlook for future research and use by digital bank license holders.
first_indexed 2025-11-15T19:40:42Z
format Final Year Project / Dissertation / Thesis
id utar-6056
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:40:42Z
publishDate 2023
recordtype eprints
repository_type Digital Repository
spelling utar-60562023-12-22T09:46:38Z A study on Malaysian’s intention to accept digital bank Bong, Amy Yu Ling Chua, Hwee Ling Soh, Min Hang Soh, Yen Sin HB Economic Theory HJ Public Finance This research aims to examine Malaysian’s intention to accept digital bank. The research draws primarily from the Diffusion of Innovation Theory (DOI), encompassing factors such as complexity, compatibility, and relative advantage while trust gained from external sources. The research targets respondents from the Generation Z demographic in Malaysia, aged between 18 and 26. A total of 205 responses were collected and utilized for data analysis. The research methodology employed in this study involves the use of Partial Least Squares Structural Equation Modelling (PLS-SEM) with SmartPLS 4.0 software. The analysis encompasses various aspects, including outer loading, Cronbach's alpha, composite reliability, average variance extracted (AVE), discriminant validity, collinearity, path coefficient significance, predictive modeling, and effect size. The research findings indicate that compatibility, relative advantage, and trust significantly influence the intention of Malaysians to adopt digital banking. However, complexity is insignificantly impacting their intention to accept digital banking. This paper also includes a discussion of the relationships between variables and the implications of the research. Additionally, it addresses limitations and provides recommendations, offering a more comprehensive and detailed outlook for future research and use by digital bank license holders. 2023-05 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6056/1/fyp_FN_2023_ABYL.pdf Bong, Amy Yu Ling and Chua, Hwee Ling and Soh, Min Hang and Soh, Yen Sin (2023) A study on Malaysian’s intention to accept digital bank. Final Year Project, UTAR. http://eprints.utar.edu.my/6056/
spellingShingle HB Economic Theory
HJ Public Finance
Bong, Amy Yu Ling
Chua, Hwee Ling
Soh, Min Hang
Soh, Yen Sin
A study on Malaysian’s intention to accept digital bank
title A study on Malaysian’s intention to accept digital bank
title_full A study on Malaysian’s intention to accept digital bank
title_fullStr A study on Malaysian’s intention to accept digital bank
title_full_unstemmed A study on Malaysian’s intention to accept digital bank
title_short A study on Malaysian’s intention to accept digital bank
title_sort study on malaysian’s intention to accept digital bank
topic HB Economic Theory
HJ Public Finance
url http://eprints.utar.edu.my/6056/
http://eprints.utar.edu.my/6056/1/fyp_FN_2023_ABYL.pdf