Consumer’s behavioral intention towards drone food delivery

This study merges the Theory of planned behavior (TPB) model and Technology acceptance model (TAM) to discover the consumer’s behavioral intention towards drone food delivery services. The variable proposed are perceived ease of use, perceived usefulness from TAM, subjective norms from TPB, and envi...

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Main Authors: Chan, Jia Jian, Vooi, Wen San
Format: Final Year Project / Dissertation / Thesis
Published: 2023
Subjects:
Online Access:http://eprints.utar.edu.my/6001/
http://eprints.utar.edu.my/6001/1/fyp_MK_2023_VWS.pdf
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author Chan, Jia Jian
Vooi, Wen San
author_facet Chan, Jia Jian
Vooi, Wen San
author_sort Chan, Jia Jian
building UTAR Institutional Repository
collection Online Access
description This study merges the Theory of planned behavior (TPB) model and Technology acceptance model (TAM) to discover the consumer’s behavioral intention towards drone food delivery services. The variable proposed are perceived ease of use, perceived usefulness from TAM, subjective norms from TPB, and environmental concern as an additional independent variable, with attitude as mediator, and behavioral intention as dependent variable. The target populations are the young adults aged 18 to 26 years old and the required sample size is 384. Partial least squares structural equation modelling (PLS-SEM) was applied to predict the consumer behavior. The mediating effect of attitude has also been tested in this research in relation to our model. All the hypotheses have been proven as significant including partial mediation been found. Additionally, this study includes discussions on the results, their implications, limitations, and suggestions for future research. This research can provide insights for the academic researchers, government agencies and policy makers, along with food delivery service providers about Malaysia consumers’ behavioral intention to use drone food delivery.
first_indexed 2025-11-15T19:40:26Z
format Final Year Project / Dissertation / Thesis
id utar-6001
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:40:26Z
publishDate 2023
recordtype eprints
repository_type Digital Repository
spelling utar-60012023-12-22T13:38:21Z Consumer’s behavioral intention towards drone food delivery Chan, Jia Jian Vooi, Wen San HB Economic Theory HG Finance T Technology (General) This study merges the Theory of planned behavior (TPB) model and Technology acceptance model (TAM) to discover the consumer’s behavioral intention towards drone food delivery services. The variable proposed are perceived ease of use, perceived usefulness from TAM, subjective norms from TPB, and environmental concern as an additional independent variable, with attitude as mediator, and behavioral intention as dependent variable. The target populations are the young adults aged 18 to 26 years old and the required sample size is 384. Partial least squares structural equation modelling (PLS-SEM) was applied to predict the consumer behavior. The mediating effect of attitude has also been tested in this research in relation to our model. All the hypotheses have been proven as significant including partial mediation been found. Additionally, this study includes discussions on the results, their implications, limitations, and suggestions for future research. This research can provide insights for the academic researchers, government agencies and policy makers, along with food delivery service providers about Malaysia consumers’ behavioral intention to use drone food delivery. 2023-05 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6001/1/fyp_MK_2023_VWS.pdf Chan, Jia Jian and Vooi, Wen San (2023) Consumer’s behavioral intention towards drone food delivery. Final Year Project, UTAR. http://eprints.utar.edu.my/6001/
spellingShingle HB Economic Theory
HG Finance
T Technology (General)
Chan, Jia Jian
Vooi, Wen San
Consumer’s behavioral intention towards drone food delivery
title Consumer’s behavioral intention towards drone food delivery
title_full Consumer’s behavioral intention towards drone food delivery
title_fullStr Consumer’s behavioral intention towards drone food delivery
title_full_unstemmed Consumer’s behavioral intention towards drone food delivery
title_short Consumer’s behavioral intention towards drone food delivery
title_sort consumer’s behavioral intention towards drone food delivery
topic HB Economic Theory
HG Finance
T Technology (General)
url http://eprints.utar.edu.my/6001/
http://eprints.utar.edu.my/6001/1/fyp_MK_2023_VWS.pdf