Feasibility of artificial intelligence in improving sales and service of insurance agents in the life insurance industry of Malaysia

QR Code

Feasibility of artificial intelligence in improving sales and service of insurance agents in the life insurance industry of Malaysia

Artificial Intelligence (AI) has seen multiple applications across various disciplines, from medicine to strategic business analysis and even home entertainment. The benefits from the application of AI comes from its ability to mimic human cognitive abilities and perform tasks quickly, tirelessly an...

Full description

Bibliographic Details
Main Author:	Fong, Patrick Heng Yin
Format:	Final Year Project / Dissertation / Thesis
Published:	2023
Subjects:	HD Industries. Land use. Labor
Online Access:	http://eprints.utar.edu.my/5693/ http://eprints.utar.edu.my/5693/1/Patrick_Fong_Heng_Yin.pdf

Similar Items

Impact Of Perceived Value To Purchase Intention In Life Insurance Industry: The Moderating Effect Of Word Of Mouth
by: Hoo, Daniel Zjie
Published: (2021)

Factors influence real estate agents sales performance: in case of organizational controls and motivation plans
by: Fong, Jia Xun
Published: (2022)

Attitude and Knowledge towards Savings, Spending, Investment and Insurance among Students
by: Zuraina, Ali
Published: (2018)

The Influence Of Corporate Governance On Firm Performance: A Comparison Between Banks And Insurance Companies
by: Loh, Yunn Cinn
Published: (2021)

Performance of Malaysian insurance companies using data envelopment analysis
by: Bao, Ng Jia, et al.
Published: (2018)

Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
by: Mohd Noor, Nor Azila
Published: (2005)

Language alternation in the “closing presentation” of life insurance sales talk
by: Ishak, Wan Irham, et al.
Published: (2012)

Discourse strategies and linguistic features of life insurance sales meetings
by: Ishak, Wan Irham
Published: (2017)

Artificial intelligence in anti-dengue drug development
by: Roney, Miah
Published: (2024)

Faktor-faktor yang mempengaruhi proses pemindahan latihan (FAST). : Satu kajian kes di Malaysian National Insurance (MNI)
by: Dasyiman, bin Bujang
Published: (2005)

Empirical investigation towards insurance client investment pattern and factors influence insurance client loyalty and insurance agent sales performance / Mohd Syafig Mohamed Yunus
by: Mohamed Yunus, Mohd Syafig
Published: (2014)

Causes and effects of abuses in a feasibility study : a study in malaysian construction industry
by: Fong, Woan Shiuan
Published: (2013)

UMPSA drives ethical Artificial Intelligence Initiative
by: Rohana, Hamzah, et al.
Published: (2024)

Surgical gloves contract packaging business : a feasibility study / Heng Phok Wee.
by: Heng, Phok Wee
Published: (2002)

Bank risk taking and deposit insurance premium: Comparison between Islamic and conventional bank / Sharifah Adlina binti Syed Abdullah
by: Syed Abdullah, Sharifah Adlina
Published: (2014)

The emerging roles of managers in influencing life insurance agents to perform customer-orientation behaviour
by: Mohd Noor, Nor Azila, et al.
Published: (2008)

Factors Influencing Life Insurance Consumption
by: Goh, Sze Yin
Published: (2015)

Impact of artificial intelligence (AI) system implementation in the construction industry: Case study of Klang valley
by: Chan, Huey Min
Published: (2023)

The demand for life insurance
by: Diacon, S.R.
Published: (1980)

Sales process : a framework for improving selling effectiveness in the life insurance industry / Cynthia Chong Yoke Ying.
by: Chong, Cynthia Yoke Ying
Published: (1995)

Online buying behaviour during special sales: A case study on the buying behaviour of malaysian university students during online double-double sales
by: Chong, Karen Kah Yee
Published: (2023)

Practices of insurance operators in Malaysia: conventional vs. unconventional life insurance.
by: Htay, Sheila Nu Nu, et al.
Published: (2012)

Life Insurance Demand in Malaysia
by: Wong, Mei Foong
Published: (2002)

Promoting public transport by improving its service quality
by: Noorazila, Asman
Published: (2014)

Cost efficiency and profitability in Thailand's life insurance industry: A stochastic cost frontier approach
by: Abd Karim, Mohd Zaini
Published: (2005)

The factors of influencing customer experience towards service quality of insurance agents
by: Lau, Hui Yi
Published: (2022)

Individual factors that predict customer-orientation behaviour of Malaysian life insurance agents
by: Nor Azila Mohd Noor,, et al.
Published: (2005)

Customer Orientation, Social Values And Reward System On Performance Of Life Insurance Agents
by: Hon Tat, Muhahuam
Published: (1999)

THEORETICAL CONCLAVE: ARE SALES VISIONARIES SHAPING TOMORROW'S SALES LANDSCAPE?
by: Chee, How Liau
Published: (2023)

Life and Health Insurance Under Ambiguity
by: Koltsidas, Anastasios
Published: (2009)

The fair premium test for life insurance
by: Bai, Jiangna
Published: (2006)

Factors influencing consumption for life insurance
by: Teo, Hong Li, et al.
Published: (2022)

The role of artificial intelligence in the uncertainty of the world Paul and Sophias abilities that challenge minds
by: Ahmad Afif, Ahmarofi
Published: (2021)

Job Satisfaction And Motivation Among Insurance Agents
by: Sathasivam, Kavitha
Published: (2006)

Design and development of an application for an individual insurance agent
by: Loh, Wei Chun
Published: (2015)

Quality of work life orientation : antecedents and effects on organizational commitment in the Malaysian public service / Rosslina binti Ahmad Mokhtar
by: Rosslina, Ahmad Mokhtar
Published: (2011)

Probabilistic Insurance and the Insurance Purchase Behaviour
by: Tian, Xin
Published: (2007)

Is Islamic insurance an alternative to conventional insurance?
by: Htay, Sheila Nu Nu, et al.
Published: (2013)

Is Islamic insurance an alternative to conventional insurance?
by: Htay, Sheila Nu Nu, et al.
Published: (2013)

The determinants on health and life insurance demand among Malaysian
by: Ng, Benjamin Wen Jun, et al.
Published: (2014)