Customer Relation Management (CRM) system for Customer Service Management

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Customer Relation Management (CRM) system for Customer Service Management

This is a development-based project for a Customer Relationship Management (CRM) system for Customer Service Management. A CRM system is mainly used in businesses from small to large scale. A CRM system is a part of a module within the Enterprise Resources Planning (ERP) system, whereby it covers mu...

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Bibliographic Details
Main Author:	Lian, Shunding
Format:	Final Year Project / Dissertation / Thesis
Published:	2023
Subjects:	Q Science (General) T Technology (General)
Online Access:	http://eprints.utar.edu.my/5525/ http://eprints.utar.edu.my/5525/1/fyp_CS_2023_LS.pdf

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