Ting, Z. Y. (2019). Social customer relationship marketing: A comparative content analysis of Facebook posts between two mobile telecommunication companies.
Chicago Style (17th ed.) CitationTing, Zhao Ying. Social Customer Relationship Marketing: A Comparative Content Analysis of Facebook Posts Between Two Mobile Telecommunication Companies. 2019.
MLA (9th ed.) CitationTing, Zhao Ying. Social Customer Relationship Marketing: A Comparative Content Analysis of Facebook Posts Between Two Mobile Telecommunication Companies. 2019.
Warning: These citations may not always be 100% accurate.