Assessment of occupational stress towards turnover intention in construction industry

A high turnover intention in the construction industry is a long-term challenge that brings a lot of negative events to construction companies. This is because the construction industry is very dependent on human capital throughout its process. However, the study on the relationship between Occupati...

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Main Author: Kong, Chi Yan
Format: Final Year Project / Dissertation / Thesis
Published: 2022
Subjects:
Online Access:http://eprints.utar.edu.my/5182/
http://eprints.utar.edu.my/5182/1/1702947_Report_%2D_CHI_YAN_KONG.pdf
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author Kong, Chi Yan
author_facet Kong, Chi Yan
author_sort Kong, Chi Yan
building UTAR Institutional Repository
collection Online Access
description A high turnover intention in the construction industry is a long-term challenge that brings a lot of negative events to construction companies. This is because the construction industry is very dependent on human capital throughout its process. However, the study on the relationship between Occupational Stressors (OS) and Turnover Intention (TI) are mainly from other industries rather than focusing on the construction industry. Thus, this study aims to examine the potential of occupational stress triggering TI in the Malaysian construction industry. The objectives are (1) identifying the stressors of occupational stress in the construction industry, (2) investigating the relationship between occupational stressors and turnover intention in the construction industry and (3) proposing retention and stress management strategies in the construction industry. This study adopted a quantitative research method by which questionnaire surveys were participated by 270 employees from the Malaysian construction industry with an overall response rate of 77.14%. A total of eleven OS and twelve retention and stress management strategies were identified through a comprehensive literature review and further evaluated in this study. The findings revealed that the five most significant OS among the employees in the Malaysian construction industry are: (1) Pay Level; (2) Working Hours; (3) Work-Life Balance; (4) Work Overload; and (5) Role Conflict while the top five significant retention and stress management strategies were (1) “Provide flexible working hours”; (2) “Have a good working environment”; (3) “Change organizational policy”; (4) “Improve fairness of pay level”; and (5) “Provide compensation package”. This study provides an integrated framework to discuss the relationship between OS, TI and retention and stress management strategies. In short, this study revealed an in-depth investigation of the OS that led to high TI in the Malaysian construction industry which can provide awareness to the construction stakeholders as well as the society in the Malaysian construction industry.
first_indexed 2025-11-15T19:37:06Z
format Final Year Project / Dissertation / Thesis
id utar-5182
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:37:06Z
publishDate 2022
recordtype eprints
repository_type Digital Repository
spelling utar-51822023-02-09T09:05:34Z Assessment of occupational stress towards turnover intention in construction industry Kong, Chi Yan TH Building construction A high turnover intention in the construction industry is a long-term challenge that brings a lot of negative events to construction companies. This is because the construction industry is very dependent on human capital throughout its process. However, the study on the relationship between Occupational Stressors (OS) and Turnover Intention (TI) are mainly from other industries rather than focusing on the construction industry. Thus, this study aims to examine the potential of occupational stress triggering TI in the Malaysian construction industry. The objectives are (1) identifying the stressors of occupational stress in the construction industry, (2) investigating the relationship between occupational stressors and turnover intention in the construction industry and (3) proposing retention and stress management strategies in the construction industry. This study adopted a quantitative research method by which questionnaire surveys were participated by 270 employees from the Malaysian construction industry with an overall response rate of 77.14%. A total of eleven OS and twelve retention and stress management strategies were identified through a comprehensive literature review and further evaluated in this study. The findings revealed that the five most significant OS among the employees in the Malaysian construction industry are: (1) Pay Level; (2) Working Hours; (3) Work-Life Balance; (4) Work Overload; and (5) Role Conflict while the top five significant retention and stress management strategies were (1) “Provide flexible working hours”; (2) “Have a good working environment”; (3) “Change organizational policy”; (4) “Improve fairness of pay level”; and (5) “Provide compensation package”. This study provides an integrated framework to discuss the relationship between OS, TI and retention and stress management strategies. In short, this study revealed an in-depth investigation of the OS that led to high TI in the Malaysian construction industry which can provide awareness to the construction stakeholders as well as the society in the Malaysian construction industry. 2022 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/5182/1/1702947_Report_%2D_CHI_YAN_KONG.pdf Kong, Chi Yan (2022) Assessment of occupational stress towards turnover intention in construction industry. Final Year Project, UTAR. http://eprints.utar.edu.my/5182/
spellingShingle TH Building construction
Kong, Chi Yan
Assessment of occupational stress towards turnover intention in construction industry
title Assessment of occupational stress towards turnover intention in construction industry
title_full Assessment of occupational stress towards turnover intention in construction industry
title_fullStr Assessment of occupational stress towards turnover intention in construction industry
title_full_unstemmed Assessment of occupational stress towards turnover intention in construction industry
title_short Assessment of occupational stress towards turnover intention in construction industry
title_sort assessment of occupational stress towards turnover intention in construction industry
topic TH Building construction
url http://eprints.utar.edu.my/5182/
http://eprints.utar.edu.my/5182/1/1702947_Report_%2D_CHI_YAN_KONG.pdf