International travelers perception and experience toward airline service quality

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International travelers perception and experience toward airline service quality

The objective of this research is to investigate the international travelers experience and perception toward airline service quality. This is utmost important for organizations in this industry to better know how customer experience and perception will emotionally affect customer perception toward...

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Bibliographic Details
Main Author:	Boey, Zu Qi
Format:	Final Year Project / Dissertation / Thesis
Published:	2019
Subjects:	HF Commerce
Online Access:	http://eprints.utar.edu.my/5151/ http://eprints.utar.edu.my/5151/1/boey1703454.pdf

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