Seller s ’ intention to adopt mobile payment in Klang valley

The development of technology has changed the way of people performing task. Nowadays, people rely heavily on technology to complete works as technology help to enhance and increase efficiency. Mobile payment has become popular in both businesses and consumers’ context as it contributes many benefit...

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Main Authors: Chew, Zheng Hui, Tiang, Ming Jie
Format: Final Year Project / Dissertation / Thesis
Published: 2019
Subjects:
Online Access:http://eprints.utar.edu.my/5139/
http://eprints.utar.edu.my/5139/1/FYP_(CHEW_%26_TIANG).pdf
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author Chew, Zheng Hui
Tiang, Ming Jie
author_facet Chew, Zheng Hui
Tiang, Ming Jie
author_sort Chew, Zheng Hui
building UTAR Institutional Repository
collection Online Access
description The development of technology has changed the way of people performing task. Nowadays, people rely heavily on technology to complete works as technology help to enhance and increase efficiency. Mobile payment has become popular in both businesses and consumers’ context as it contributes many benefits to them. The global mobile payment trend is increasing dramatically as well as in Malaysia. In Malaysia, there are many consumers’ subscriptions however low mobile payment usage compares to other countries in Asia. This is because Malaysian merchants’ adoption rate is relatively low. This objective of this research is to investigate, understand and identify the factors that affect sellers’ intention to adopt mobile payment aiming to understand the reason of low adoption rate among the businesses. The data was collected by using survey questionnaire for this study. These questionnaires were distributed to microbusiness owner that consumers are spent to majorly in retails, hawker stalls, street sellers and restaurants. The researchers used Software Package for Social Sciences (SPSS) to analyse the data collected and shows in tables and diagrams. Base on the results then future discuss the impact and relationship of each factors to the sellers’ intention. Elf This research found out perceived cost, performance expectancy, effort expectancy, s efficacy and perceived security have positively and significantly impact on sellers’ intention to adopt mobile payment. The results contribute for the managerial implication and policy maker to consider when these parties want to increase find ways to the merchants’ adoption rate to boost up the usage of mobile payment in Malaysia. XII
first_indexed 2025-11-15T19:36:54Z
format Final Year Project / Dissertation / Thesis
id utar-5139
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:36:54Z
publishDate 2019
recordtype eprints
repository_type Digital Repository
spelling utar-51392023-02-24T12:49:46Z Seller s ’ intention to adopt mobile payment in Klang valley Chew, Zheng Hui Tiang, Ming Jie HF Commerce The development of technology has changed the way of people performing task. Nowadays, people rely heavily on technology to complete works as technology help to enhance and increase efficiency. Mobile payment has become popular in both businesses and consumers’ context as it contributes many benefits to them. The global mobile payment trend is increasing dramatically as well as in Malaysia. In Malaysia, there are many consumers’ subscriptions however low mobile payment usage compares to other countries in Asia. This is because Malaysian merchants’ adoption rate is relatively low. This objective of this research is to investigate, understand and identify the factors that affect sellers’ intention to adopt mobile payment aiming to understand the reason of low adoption rate among the businesses. The data was collected by using survey questionnaire for this study. These questionnaires were distributed to microbusiness owner that consumers are spent to majorly in retails, hawker stalls, street sellers and restaurants. The researchers used Software Package for Social Sciences (SPSS) to analyse the data collected and shows in tables and diagrams. Base on the results then future discuss the impact and relationship of each factors to the sellers’ intention. Elf This research found out perceived cost, performance expectancy, effort expectancy, s efficacy and perceived security have positively and significantly impact on sellers’ intention to adopt mobile payment. The results contribute for the managerial implication and policy maker to consider when these parties want to increase find ways to the merchants’ adoption rate to boost up the usage of mobile payment in Malaysia. XII 2019 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/5139/1/FYP_(CHEW_%26_TIANG).pdf Chew, Zheng Hui and Tiang, Ming Jie (2019) Seller s ’ intention to adopt mobile payment in Klang valley. Final Year Project, UTAR. http://eprints.utar.edu.my/5139/
spellingShingle HF Commerce
Chew, Zheng Hui
Tiang, Ming Jie
Seller s ’ intention to adopt mobile payment in Klang valley
title Seller s ’ intention to adopt mobile payment in Klang valley
title_full Seller s ’ intention to adopt mobile payment in Klang valley
title_fullStr Seller s ’ intention to adopt mobile payment in Klang valley
title_full_unstemmed Seller s ’ intention to adopt mobile payment in Klang valley
title_short Seller s ’ intention to adopt mobile payment in Klang valley
title_sort seller s ’ intention to adopt mobile payment in klang valley
topic HF Commerce
url http://eprints.utar.edu.my/5139/
http://eprints.utar.edu.my/5139/1/FYP_(CHEW_%26_TIANG).pdf