A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore

This research investigated the determinants that affect the behavioural intention of hailing users in Malaysia and Singapore. UTAUT model was adopted. The independent variables were performance expectancy, effort expectancy, facilitating conditions, social influences and also perceived risk; and the...

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Main Authors: Cheong, Jia Ern, Lee, Jing Heng
Format: Final Year Project / Dissertation / Thesis
Published: 2019
Subjects:
Online Access:http://eprints.utar.edu.my/5137/
http://eprints.utar.edu.my/5137/1/cheong1501840lee1605781.pdf
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author Cheong, Jia Ern
Lee, Jing Heng
author_facet Cheong, Jia Ern
Lee, Jing Heng
author_sort Cheong, Jia Ern
building UTAR Institutional Repository
collection Online Access
description This research investigated the determinants that affect the behavioural intention of hailing users in Malaysia and Singapore. UTAUT model was adopted. The independent variables were performance expectancy, effort expectancy, facilitating conditions, social influences and also perceived risk; and the dependent variable was behavioural intention to adopt ehailing application. Primary data were collected through online questionnaires, Google Form. The target respondents were ehailing users in Malaysia and Singapore. The questionnaires were sen t out to the target respondents through social media platform, referrals, and also natural contacts. This research used a convenience sampling technique. 203 responses were collected from Malaysia and 104 were collected from Singapore. The collected data w as processed by using the Statistical Package for the Social Sciences (SPSS) programme. The results were then compared with the previous similar studies done by other researchers. xiii
first_indexed 2025-11-15T19:36:53Z
format Final Year Project / Dissertation / Thesis
id utar-5137
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:36:53Z
publishDate 2019
recordtype eprints
repository_type Digital Repository
spelling utar-51372023-02-24T13:02:24Z A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore Cheong, Jia Ern Lee, Jing Heng HF Commerce This research investigated the determinants that affect the behavioural intention of hailing users in Malaysia and Singapore. UTAUT model was adopted. The independent variables were performance expectancy, effort expectancy, facilitating conditions, social influences and also perceived risk; and the dependent variable was behavioural intention to adopt ehailing application. Primary data were collected through online questionnaires, Google Form. The target respondents were ehailing users in Malaysia and Singapore. The questionnaires were sen t out to the target respondents through social media platform, referrals, and also natural contacts. This research used a convenience sampling technique. 203 responses were collected from Malaysia and 104 were collected from Singapore. The collected data w as processed by using the Statistical Package for the Social Sciences (SPSS) programme. The results were then compared with the previous similar studies done by other researchers. xiii 2019 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/5137/1/cheong1501840lee1605781.pdf Cheong, Jia Ern and Lee, Jing Heng (2019) A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore. Final Year Project, UTAR. http://eprints.utar.edu.my/5137/
spellingShingle HF Commerce
Cheong, Jia Ern
Lee, Jing Heng
A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore
title A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore
title_full A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore
title_fullStr A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore
title_full_unstemmed A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore
title_short A comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: Malaysia vs Singapore
title_sort comparative study on the determinants of consumer’s behavioural intention to adopt ehailing application: malaysia vs singapore
topic HF Commerce
url http://eprints.utar.edu.my/5137/
http://eprints.utar.edu.my/5137/1/cheong1501840lee1605781.pdf