Detection and analysis of fake reviews on online service portal

Nowadays, the use of the World Wide Web and online service platforms has been quite popular, especially during the Covid-19 outbreak, which resulted in the implementation of lockdown, social isolation, and other preventive measures across the country. Massive amounts of products and services are off...

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Main Author: Liong, Yong Xuan
Format: Final Year Project / Dissertation / Thesis
Published: 2022
Subjects:
Online Access:http://eprints.utar.edu.my/4753/
http://eprints.utar.edu.my/4753/1/fyp_IB_2022_LYX.pdf
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author Liong, Yong Xuan
author_facet Liong, Yong Xuan
author_sort Liong, Yong Xuan
building UTAR Institutional Repository
collection Online Access
description Nowadays, the use of the World Wide Web and online service platforms has been quite popular, especially during the Covid-19 outbreak, which resulted in the implementation of lockdown, social isolation, and other preventive measures across the country. Massive amounts of products and services are offered through online platforms, leading to a significant volume of information being generated. Consumers can also provide reviews on products or services that they have purchased on online shopping platforms. In order to reach a conclusion on business strategies and product or service improvements, these reviews are beneficial to both consumers and firm alike. Some businesses, on the other hand, are recruiting writers to post fraudulent favourable impressions about their own products or services, or dishonest bad comments about their rivals' products or services, in exchange for a fee. This strategy provides incorrect information to new customers who are looking to purchase such things or services, and as a result, a system that can identify and eliminate misleading reviews are required to solve the problem. In this paper, a framework of a Machine Learning based fake review detection model has been proposed to identify which classification algorithm is the most effective with the proposed framework.
first_indexed 2025-11-15T19:35:14Z
format Final Year Project / Dissertation / Thesis
id utar-4753
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:35:14Z
publishDate 2022
recordtype eprints
repository_type Digital Repository
spelling utar-47532022-12-30T13:33:34Z Detection and analysis of fake reviews on online service portal Liong, Yong Xuan T Technology (General) ZA Information resources Nowadays, the use of the World Wide Web and online service platforms has been quite popular, especially during the Covid-19 outbreak, which resulted in the implementation of lockdown, social isolation, and other preventive measures across the country. Massive amounts of products and services are offered through online platforms, leading to a significant volume of information being generated. Consumers can also provide reviews on products or services that they have purchased on online shopping platforms. In order to reach a conclusion on business strategies and product or service improvements, these reviews are beneficial to both consumers and firm alike. Some businesses, on the other hand, are recruiting writers to post fraudulent favourable impressions about their own products or services, or dishonest bad comments about their rivals' products or services, in exchange for a fee. This strategy provides incorrect information to new customers who are looking to purchase such things or services, and as a result, a system that can identify and eliminate misleading reviews are required to solve the problem. In this paper, a framework of a Machine Learning based fake review detection model has been proposed to identify which classification algorithm is the most effective with the proposed framework. 2022-05 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/4753/1/fyp_IB_2022_LYX.pdf Liong, Yong Xuan (2022) Detection and analysis of fake reviews on online service portal. Final Year Project, UTAR. http://eprints.utar.edu.my/4753/
spellingShingle T Technology (General)
ZA Information resources
Liong, Yong Xuan
Detection and analysis of fake reviews on online service portal
title Detection and analysis of fake reviews on online service portal
title_full Detection and analysis of fake reviews on online service portal
title_fullStr Detection and analysis of fake reviews on online service portal
title_full_unstemmed Detection and analysis of fake reviews on online service portal
title_short Detection and analysis of fake reviews on online service portal
title_sort detection and analysis of fake reviews on online service portal
topic T Technology (General)
ZA Information resources
url http://eprints.utar.edu.my/4753/
http://eprints.utar.edu.my/4753/1/fyp_IB_2022_LYX.pdf